# Account Manager (German Speaker - Offering Relocation Support to London)

**Company**: Mixpanel
**Location**: Barcelona, Spain
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/mixpanel/jobs/8021869?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8cbec9f1-1f0

## Description

As an Account Manager, you will partner closely with Mixpanel's customers across DACH, ultimately driving long-term customer success and increased revenue under your management.

Responsibilities:

- Owns and maintains the relationship with director and executive-level economic buyers at their accounts by connecting their objectives with the value that Mixpanel provides to their teams

- Builds and maintains a long-term account plan and strategy focused on product adoption, driving business value, and discovering growth opportunities across a book of 40-75 accounts with a value between $2M-$3M

- Maintains accurate Salesforce records related to Renewal, Upsell, and Churn opportunities, and delivers accurate weekly forecasts related to revenue targets

- Acts as a data and analytics thought leader and partner to their accounts through use cases and business impact

- Host analytics workshops, brainstorms, and product trainings to ensure end users adopt and use Mixpanel

- Takes ownership of a customer's account health and pulls all levers to increase health - from helping coach a customer through implementation to addressing adoption challenges through training to supporting their analytics strategy.

- Keep customers informed of new product releases, relevant betas, and upcoming features

- Collect and consolidate customer product feedback and champion the needs of your portfolio with Mixpanel’s Engineering and Product organizations

- Collaborate cross-functionally with key partners such as, Customer Success, Sales Engineering, Professional Services, Product, Marketing, and Legal.

- Intimately understands Mixpanel's competitors and technology partners to consult customers on our place in the broader analytics market.

We're Looking For Someone Who Has:

- 3+ years of related work experience and emerging knowledge in full cycle SaaS post sales customer management experience, as an Account Manager or related cross-functional role like Customer Success Manager.

- Experience managing a book of business in the $1M-$2.5M range.

- Able to build and maintain credibility with a technical end-user in Engineering, Product, and Design functions, by showcasing Product and Industry knowledge and expertise.

- Effective communicator and collaborator , you have strong interpersonal skills and are an excellent team player.

- Adaptability , you understand that change is constant, and you embrace it.

- Agility and resilience , you move quickly and encourage continued improvement.

- Strong work ethic, desire to learn, and a drive to excel.

- Fluent in German

Benefits and Perks:

- Comprehensive Medical, Vision, and Dental Care

- Mental Wellness Benefit

- Generous Vacation Policy & Additional Company Holidays

- Enhanced Parental Leave

- Volunteer Time Off

- Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break

## Skills

### Required
- SaaS
- customer management
- account management
- German language
- data analysis
- sales

### Nice to have
- Mixpanel
- analytics tools
- technical customer-facing role

---

Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/mixpanel/jobs/8021869?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)