# Technical Trainer (Mortgages & Financial Planning)

**Company**: Howden
**Location**: London
**Job type**: full-time
**Category**: Insurance
**Industry**: Insurance

**Apply**: https://hyperiongrp.wd3.myworkdayjobs.com/en-US/hyperion_external/job/London---Gracechurch-Street/Technical-Trainer---Mortgages---Financial-Planning_R0020042?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/technical-trainer-mortgages-and-financial-planning-8cabd010-188/

## Description

As our Technical Trainer, you'll play a key role in developing the knowledge, skills and confidence of colleagues across our Mortgages and Financial Planning.

Key responsibilities include:

- Designing and delivering technical, regulatory and sales learning through workshops, virtual training, coaching and blended learning solutions.

- Leading induction and onboarding programmes for new colleagues.

- Creating and maintaining high-quality learning materials, assessments and digital learning resources.

- Supporting supervisors with competence assessments, observations, role plays and coaching activity.

- Delivering targeted development interventions where knowledge, performance or behavioural gaps have been identified.

- Helping colleagues achieve and maintain professional competence standards and qualifications.

- Supporting Performance Improvement Plans (PIPs) through tailored learning and development activity.

- Analysing learning and competence data to identify trends, recurring development needs and opportunities for improvement.

- Working closely with Compliance, HR, Supervisors and business leaders to ensure learning remains aligned to regulatory requirements and business priorities.

- Contributing to a culture of continuous learning, professional development and outstanding client outcomes.

We'd love to hear from you if...

- You have experience in technical training, learning & development, coaching or competence within financial services.

- You hold a recognised mortgage qualification (such as CeMAP) and a Level 4 Financial Planning qualification (or equivalent).

- You have strong technical knowledge of mortgages and/or regulated financial planning.

- You can simplify complex regulatory and technical topics into engaging, practical learning.

- You have experience supporting competence assessments, coaching and professional development.

- You build strong stakeholder relationships and are passionate about helping people succeed.

What do we offer in return?

- A career that you define. At Howden, we value diversity – there is no one Howden type.

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## Skills

### Required
- CeMAP
- Level 4 Financial Planning
- technical training
- learning & development
- coaching
- competence

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