# Director, Business Planning & Operations, Digital Sales, AP

**Company**: Visa
**Location**: Singapore, SG
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Finance

**Apply**: https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/SG---Singapore/Director--Business-Planning---Operations--Digital-Sales--Asia-Pacific_REF088503W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8c825caa-48a

## Description

The Director, Business Planning & Operations, Asia Pacific Digital Sales serves as the strategic operating partner for AP Digital Sales. The role turns regional growth priorities into one practical operating plan, with clear decisions, strong performance management and consistent execution across markets.

**Strategic Planning & Resource Optimization:**

- Act as a strategic advisor to the Head of AP Digital Sales.

- Translate emerging and unpredictable business issues into clear executive recommendations and action plans.

- Lead annual and multi-year business planning for AP Digital Sales, translating regional and global priorities into actionable growth plans.

- Drive territory design, account segmentation, coverage models, and resource allocation to maximize sales productivity and business impact.

- Partner with Finance, Sales Excellence, market BPO teams, and Digital Sales leadership team to align business priorities, investment decisions, and workforce planning.

**Business Performance Management & Executive Reporting:**

- Own the operating cadence for AP Digital Sales, including business reviews, QBRs, planning cycles, and leadership updates.

- Monitor and analyze key performance metrics including revenue, pipeline, conversion, renewals, productivity, and strategic initiatives.

- Deliver executive-level insights, identifying performance gaps, business risks, opportunities, and recommended actions.

- Track critical initiatives and ensure execution through effective governance, accountability, and escalation management.

**Go-to-Market (GTM) Execution & Cross-Functional Leadership:**

- Partner across Sales, Demand Generation, Marketing, Market Development, Product, Client Success, Finance, Risk, and other stakeholders to drive and monitor Digital Sales growth initiatives.

- Coordinate scalable sales programs, portfolio expansion strategies, renewal campaigns, and product adoption initiatives.

- Establish clear operating processes and handoffs across the customer lifecycle, from lead generation through implementation and revenue realization.

- Identify best practices and scale successful approaches across markets and business units.

**Operating Model, Transformation & AI Enablement:**

- Lead process improvement and operating model transformation initiatives to improve efficiency, scalability, and execution consistency.

- Define business requirements for reporting, CRM workflows, automation, planning tools, and AI-driven solutions.

- Drive data governance, reporting standards, and adoption of tools that support data-driven decision making.

- Champion practical AI and automation opportunities to enhance planning, reporting, sales productivity, and operational effectiveness.

**What Success Looks Like:**

- Establishes a unified planning and operating framework across AP Digital Sales, with clear priorities, governance, accountability, and performance measures.

- Ensures territory, portfolio, capacity, and investment decisions are data-driven and aligned across Digital Sales, Regional BPO, Finance, and market stakeholders.

- Provides leadership with timely, actionable insights into business performance, pipeline health, execution risks, and growth opportunities to support informed decision-making.

- Drives greater efficiency and scalability across sales motions through standardized processes, improved handoffs, and reduced operational friction.

- Accelerates execution of strategic initiatives through strong governance, stakeholder alignment, clear ownership, and measurable business outcomes.

- Enables Digital Sales teams to operate more effectively by leveraging data, technology, automation, and AI to improve planning, productivity, and business performance.

## Skills

### Required
- business planning
- operations
- strategy
- sales
- revenue operations
- management consulting
- financial acumen
- performance management
- forecasting
- pipeline analysis
- resource planning
- CRM
- business intelligence
- planning tools
- reporting tools

### Nice to have
- payments
- financial services
- fintech
- SaaS
- B2B technology
- operating model design
- process transformation
- organizational effectiveness
- AI
- automation
- data-driven decision-making

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Source: [Apply at visa.wd5.myworkdayjobs.com](https://visa.wd5.myworkdayjobs.com/en-US/Visa/job/SG---Singapore/Director--Business-Planning---Operations--Digital-Sales--Asia-Pacific_REF088503W?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)