# Account Manager (English & Chinese Speaking)

**Company**: Flexport
**Location**: Hanoi, Vietnam
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Logistics

**Apply**: https://job-boards.greenhouse.io/flexport/jobs/8229689?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8c784318-82a

## Description

## Job Overview

We are looking for an Account Manager to join our team in Hanoi, Vietnam. As a key member of our commercial team, you will be responsible for growing business by deepening client relationships, owning a portfolio of clients, and uncovering new opportunities in their supply chains.

## Responsibilities

- Take ownership of business growth within your portfolio by upselling and cross-selling Flexport's supply chain and tech products

- Understand clients' business goals, industry, and Flexport's services to proactively close and deliver new solutions that deepen client relationships

- Serve as the client's trusted advisor, advocating for their needs internally and finding win-win solutions for both the client and Flexport

- Run regular client touch points and business reviews to demonstrate value, uncover new opportunities, and drive retention

- Work cross-functionally across Supply Chain Operations, Procurement, Implementation, and Trade & Financial Services teams to execute client strategy that maximises outcomes

- Proactively monitor client health to catch opportunities early and keep both client and business goals on track

- Champion product adoption by mastering the Flexport platform and showing clients how to get the most out of it

## Requirements

- At least 5 years of experience in sales, account management, or supply chain operations

- Background in logistics, freight forwarding, or supply chain is highly preferred

- Client-service mindset with excellent communication and negotiation skills

- Strong organisational discipline and problem-solving ability

- Strategic vision combined with hands-on execution

## Nice to Have

- Experience with retail, electronics, or tech verticals

- Global team collaboration

- AI adoption

## Benefits

- Competitive base salary and performance bonus

- Guaranteed bonus to support your transition and integration into Flexport

- Superannuation

- Monthly health stipend

- Phone bill and travel reimbursement

- Company stock

## Skills

### Required
- account management
- supply chain operations
- client relationship management
- communication
- negotiation

### Nice to have
- logistics
- freight forwarding
- retail
- electronics
- tech verticals
- global team collaboration
- AI adoption

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/flexport/jobs/8229689?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)