# Utility Beverage Attendant (Japanese Speaking) - MMC **Company**: Princesscruises **Location**: Manila **Work arrangement**: onsite **Job type**: fixed term contract **Apply**: https://princesscruises.pinpointhq.com/en/postings/0e4faf67-2508-4b3c-8bd7-6add978f143f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_8c67ad59-9f3 ## Description Set a course for adventure with Princess Cruises! As a Utility Beverage Attendant, you will play a key role in ensuring the smooth operation of beverage service onboard. Key Responsibilities: - Contribute to achieving KPI targets by embracing the Service Excellence program and experiential ownership. - Utilize MedallionClass products, services, and applications to enhance guest experiences. - Take ownership and responsibility for consistent product delivery, rectifying any service shortfalls to ensure guest satisfaction. - Adhere to and apply the Service Excellence philosophy consistently. - Possess expertise in beverage garnishes and glassware standards. Food & Beverage Product Delivery and Operational Efficiency: - Deliver all requested items, such as liquor and food, to designated bar locations as directed by the Bartender or Bar Supervisor, ensuring they are in good condition. - Ensure the bar is fully stocked with necessary ingredients, beverages, glassware, and utensils. - Assist bartenders by organizing and preparing ingredients, garnishes, and glassware. - Monitor inventory levels and promptly notify the Bartender or Bar Supervisor when items need to be replenished. - Deliver beverage service during busy events, company-sponsored parties, and private events under the direction of the Bartender or Bar Supervisor. - Aid in closing the bar area, ensuring it is ready for the next shift, while adhering to all USPH (United States Public Health) protocols. - Perform other duties as assigned by the Bar Supervisor and Bar Management. Financial Responsibility: - Accurately and promptly record all guest and teammate orders using the onboard POS system. - Promote company initiatives to guests without compromising the beverage experience. - Follow all beverage accounting procedures when receiving and collecting stock, reporting any discrepancies to the Bar Supervisor or Bar Manager. - Assist with bar inventory accounts as directed by the Bar Supervisor or Bar Manager. - Take full ownership and accountability for inventory if assigned to the crew bar Safety and Compliance: - Take responsibility for following all Environmental policies and procedures within the bar area, ensuring teammates follow correct protocols. - Enforce the Responsible Service of Alcohol (RSA) policy and escalate any non-compliance issues to senior management. - Accurately maintain records required by the company and relevant governmental agencies regarding public health and sanitation standards. - Ensure that all teammates are following Public Health and PrincessWay standards and expectations. - Actively participate in Public Health pre-arrival inspections of F&B outlets as directed by senior management. - Promptly perform assigned safety duties as outlined in the Emergency Response Procedures (ERP). Skills, Knowledge & Expertise: - Public Health Knowledge: Basic understanding of public health and sanitation regulations and procedures. - Organizational Skills: Ability to organize work efficiently and meet deadlines. - Food & Beverage Knowledge: Working knowledge of food and beverage products, services, and general beverages operations. - Communication Skills: Good command of the English language, both verbal and written. - Guest Service Focus: A strong foundation in guest service with the ability and willingness to deliver exceptional service to our guests. - Motivated & Caring: Motivated to excel in all aspects of job duties with a warm, friendly, and caring personality. A passion for surprising and delighting guests throughout their cruise experience. - Teamwork & Professionalism: Commitment to maintaining professional and courteous working relationships in a diverse, multicultural environment. - Japanese language proficiency ranging from Basic (JLPT N5) to Fluent (JLPT N1). Candidates must be able to understand and hold conversations with Japanese guests. Benefits: This position involves regular physical activity, including standing for extended periods and lifting or moving heavy items in line with operational requirements. Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy: - A competitive salary package. - Your own comfortable double cabin - your private space to relax and recharge. - Company-paid travel to and from the ship, so you can focus on the journey ahead. - Access to exclusive areas and benefits onboard (depending on the rank and occupational group). - A vibrant recreation and welfare program designed to support your well-being and work-life balance. - Access to exceptional learning and development opportunities to grow your skills and advance your career. - The chance to travel the world, exploring exciting destinations while doing what you love. - A welcoming, inclusive, and dynamic work environment where your contributions are valued. Join us and become part of a global team that’s passionate about delivering unforgettable experiences,both for our guests and for one another. ## Skills ### Required - Public Health Knowledge - Organizational Skills - Food & Beverage Knowledge - Communication Skills - Guest Service Focus - Motivated & Caring - Teamwork & Professionalism - Japanese language proficiency --- Source: [Apply at princesscruises.pinpointhq.com](https://princesscruises.pinpointhq.com/en/postings/0e4faf67-2508-4b3c-8bd7-6add978f143f?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)