# Manager of Product & Pricing Operations

**Company**: Salesforce
**Location**: Indianapolis, Indiana
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Technology

**Apply**: https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Indiana---Indianapolis/Manager--Product---Pricing-Operations_JR366169?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/manager-of-product-and-pricing-operations-8c3b3670-0aa/

## Description

Salesforce is seeking a Manager of Product & Pricing Operations to lead the execution layer of the team responsible for product configuration, pricing systems, and operational readiness across the Lead-to-Cash cycle.

The successful candidate will have hands-on knowledge of Salesforce Product, Pricing, and Quoting methodologies and data models. They will drive cross-functional programs from requirements through go-live and translate complex technical topics clearly to Finance, Legal, IT, and Product stakeholders.

Key responsibilities include:

- Managing cross-functional operational workflows and ensuring CPQ and billing systems are validated and operationally ready before any initiative goes live

- Generating system and process requirements and influencing cross-functional programs to ensure outcomes match requirements

- Validating quoting, invoicing, and provisioning systems are fully configured and tested before go-live

- Providing support for New Product Introduction (NPI) cycles across Product Management, Legal, Finance, and IT

- Developing and delivering documentation, training, and office hours to help the team and cross-functional partners adopt system and process changes

- Building and maintaining a culture of documentation and knowledge-sharing

- Maintaining working knowledge of the CPQ ecosystem and identifying improvements to reduce manual steps and improve quoting accuracy

- Translating organizational priorities into a structured team backlog and communicating tradeoffs clearly when capacity is constrained

- Representing Product & Pricing Operations in multi-functional planning forums and serving as the primary point of contact for partners in Finance, Legal, IT, and Product Management

- Defining and enforcing data quality standards for product and pricing data and identifying systemic data quality issues

- Identifying specific sources of friction in the Lead-to-Cash cycle and driving targeted fixes

- Proactively identifying opportunities to modernize how the team works and piloting new approaches to operational readiness

- Evaluating and advocating for the adoption of AI and automation tools to improve operational workflows

The ideal candidate will have:

- 5+ years in Product Operations, Revenue Operations, or a related function

- Hands-on experience with Salesforce product configuration objects (Product2, Price Books, CPQ)

- Demonstrated experience running multi-dependency programs from requirements through go-live

- Proficiency working directly in data tools including SOQL, Excel, and Tableau

- Ability to translate technical topics for non-technical stakeholders accurately and concisely

- Strong track record of managing multiple parallel workstreams and identifying risks proactively

- Demonstrated ability to identify gaps in existing processes or systems and bring forward concrete proposals to address them

- Interest in applying AI tools to operational workflows

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## Skills

### Required
- Salesforce
- Product Operations
- Revenue Operations
- SOQL
- Excel
- Tableau
- CPQ

### Nice to have
- AI
- automation
- Salesforce Admin or CPQ certification

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Source: [Apply at salesforce.wd12.myworkdayjobs.com](https://salesforce.wd12.myworkdayjobs.com/en-US/External_Career_Site/job/Indiana---Indianapolis/Manager--Product---Pricing-Operations_JR366169?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)