# Full Time Branch Ambassador - Cinco Ranch

**Company**: Capital One
**Location**: Katy, TX
**Job type**: full-time
**Salary**: $43,680 - $43,680
**Category**: Customer Service
**Industry**: Finance

**Apply**: https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Katy-TX/Full-Time-Branch-Ambassador---Cinco-Ranch_R1002700-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8c1c12e3-bee

## Description

At Capital One, we believe your bank should be as mobile, intuitive, and human as the rest of your life. As a Branch Ambassador, you are the heartbeat of our space, embodying our culture of outstanding hospitality. You will blend friendly, attentive service with cutting-edge digital innovation.

**The Guardian of Trust & Accuracy**: You will execute high-volume cash transactions with 100% accuracy, maintaining a 'compliance-first' mindset to ensure all security, audit, BSA/AML, and federal regulatory standards are met.

**The Digital Concierge**: You will educate clients on how to leverage mobile banking, remote deposit capture, and contactless payments.

**The First-Line Consultant**: You will identify needs by actively listening, and pair them with the right digital tools or banking solutions to help clients succeed.

**The Hospitality Lead**: You will greet customers and ensure no one feels like just a 'number', balancing efficiency with warmth.

**What You Bring**

- A Hospitality Heart: making people feel welcome and heard

- Tech Fluency: early adopter of apps and digital tools

- Precision and Detail: getting numbers right every time

- Adaptability: enjoying a fluid workspace

- Curiosity: wanting to know the 'why' behind the 'how'

**Why Join Us?** This role offers a comprehensive benefits package, investment in your confidence and professional growth, and an inclusive environment.

**The Perks**

- Day 1 coverage for Medical, Dental, Vision and Prescriptions

- Paid Time Off

- Education Assistance

- Matching 401(k) contribution up to 7.5%

- Paid Parental Leave

- Mental Health support

- Back-up Child or Elder Care

**Essential Functions**

- Support surrounding Branches as needed within a 50 mile radius

- Available to work a flexible schedule, including weekends

- Regular and consistent attendance

- Lifting up to 25 pounds and moving/standing for extended periods of time

**Basic Qualifications**

- High School Diploma, GED, or Equivalent Certification

- At least 1 year of Retail, Sales, or Customer Service experience

- At least 6 months of cash handling experience

**Preferred Qualifications**

- Associate’s degree

- 2+ years of Retail or Customer-facing experience

- Proficient in G-Suite

- Strong written and oral communication skills

## Skills

### Required
- cash handling
- customer service
- digital innovation
- hospitality

### Nice to have
- G-Suite
- written and oral communication skills

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Source: [Apply at capitalone.wd12.myworkdayjobs.com](https://capitalone.wd12.myworkdayjobs.com/en-US/Capital_One/job/Katy-TX/Full-Time-Branch-Ambassador---Cinco-Ranch_R1002700-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)