# Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

**Company**: Telstra
**Job type**: permanent
**Category**: Customer Service
**Industry**: Technology

**Apply**: https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Bundaberg/Telstra-Retail--Customer-Service---Sales-Consultant_JR-10168450-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8be50ce0-1e7

## Description

As a Retail Sales Consultant at Telstra, you will be passionate about delivering outstanding customer service and delighting customers through exceptional in-store experiences. You will collaborate with customers to identify their needs and provide tailored solutions to enhance their telecommunications experience.

**Key Responsibilities:**

- Deliver exceptional customer experiences by providing informed guidance and solutions

- Achieve and excel by meeting and exceeding sales targets and KPIs

- Collaborate and contribute to creating a welcoming environment where everyone is supported to achieve store goals

- Stay up-to-date with the latest gadgets and services to offer expert advice

**What You'll Need:**

- Great communication skills and a solution-oriented approach

- Sales drive and motivation to achieve targets and KPIs

- Passion for learning and growing in a dynamic environment

- Resilience and positivity, even in busy situations

- Previous customer-facing experience is a plus, but not required

**Benefits:**

- Generous discounts of 30% off Telstra services and exclusive offers with over 240 brands and partners

- Leave options including 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, Cultural Leave, Blood Donor Leave, and the ability to purchase up to 4 weeks of additional leave

- Training and career growth opportunities with access to over 17,000 learning programs through LinkedIn Learning

- Flexible working hours and a supportive approach to parental leave

- Recognition and rewards, including monthly performance rewards and a range of recognition programs

## Skills

### Required
- customer service
- sales
- communication
- problem-solving

### Nice to have
- previous customer-facing experience

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Source: [Apply at telstra.wd3.myworkdayjobs.com](https://telstra.wd3.myworkdayjobs.com/en-US/Telstra_Careers/job/Bundaberg/Telstra-Retail--Customer-Service---Sales-Consultant_JR-10168450-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)