# Manager, Web Experience

**Company**: Scale
**Location**: San Francisco, CA; New York, NY
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/scaleai/jobs/4676261005
**Canonical**: https://yubhub.co/jobs/job_8bd772e4-c1c

## Description

At Scale, we're looking for a Manager, Web Experience to lead our small team of developers and designers. As a key member of the Brand Experience team, you'll be responsible for managing all aspects of Scale's digital presence, including the company's front door scale.com. This role sits at the intersection of brand, engineering, marketing, and design.

Key responsibilities include:

- Leading the team: owning the web roadmap, prioritizing and communicating clearly, and managing a lean team of web developers and designers

- Managing quality and reliability: owning the quality of everything that ships, designing and running planning around urgent issues, and building systems to keep marketing sites secure, performant, and compliant

- Managing our stack: overseeing Scale's integrations on web properties, managing relationships with web vendors, internal security, and IT teams, and regularly auditing the AI tooling

Ideal candidate will have:

- 4+ years in web management, digital operations, or a related field, including direct people management

- Technical fluency: comfortable in conversations about architecture, deployment pipelines, or front-end frameworks

- Experience managing AI integrations or APIs: genuine curiosity about how the underlying models work

- Operational instinct: keeps clean documentation, runs tight sprint cycles, and treats QA as a feature

- Calm under pressure: steadies the team when something breaks

- Ambitious and meticulous: motivated by achieving broader business results, and sweats the small details that compound over time into a reputation for quality

Please note that our policy requires a 90-day waiting period before reconsidering candidates for the same role.

## Skills

### Required
- web management
- digital operations
- AI integrations
- APIs
- front-end frameworks
- architecture
- deployment pipelines
- QA
- technical leadership