# CMOP LEAD

**Company**: GDIT
**Location**: Austin, TX
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $144,622 - $195,666
**Category**: IT
**Industry**: Technology

**Apply**: https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/Any-Location--Remote/CMOP-Lead---IOSS-Application-Services_RQ230254-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8bc60b8a-e4b

## Description

As a CMOP Lead supporting the Department of Veterans Affairs (VA), you will oversee database operations, system performance, and cross-site coordination to maintain 99.9% database uptime and ensure the accuracy, availability, and reliability of pharmacy workflows that directly impact Veteran care.

Key responsibilities:

- Lead operations for approximately 700 CMOP databases supporting 5,000–7,000 daily users across seven national/regional CMOP sites.

- Ensure 99.9% database uptime during production operations, minimizing outages and maintaining mission-critical pharmacy workflows.

- Oversee installation, configuration, upgrades, tuning, patching, and performance monitoring for custom CMOP databases and applications.

- Coordinate database support for CMOP Regional and National staff, ensuring accurate pharmacy transactions, stable operations, and adherence to change management procedures.

- Direct incident response and 24x7 on-call coverage to resolve urgent issues impacting prescription processing.

- Lead remediation of security findings, ensuring no recurring issues and compliance with VA standards.

- Drive proactive monitoring using Dynatrace, Splunk, and SolarWinds to detect and resolve performance risks.

- Oversee ServiceNow ticket management for all CMOP database-related issues to ensure timely resolution and minimal operational disruption.

- Provide documentation, reporting, and guidance to CMOP stakeholders, including database metadata, application processes, and transaction integrity support.

- Recommend and implement improvements to maintain accuracy, efficiency, and reliability across CMOP systems.

Requirements:

- Bachelor’s degree and 10+ years of experience in database administration, application support, or enterprise healthcare IT operations.

- Experience leading mission-critical database environments with high availability requirements.

- Strong knowledge of SQL Server and/or Oracle database platforms, including performance tuning, patching, upgrades, and troubleshooting.

- Experience supporting production environments with 24x7 operational demands.

- Ability to analyze system issues, guide root cause analysis, and implement corrective actions.

- Experience generating technical documentation, operational procedures, and stakeholder reports.

- Strong communication skills and ability to coordinate across distributed teams and high-visibility operations.

Benefits:

- Competitive pay, benefits, 401(k) match, and wellness programs.

- AI-powered career advancement tools and strong internal mobility.

- Collaborative, innovative, and military-friendly workplace.

- Opportunities to modernize VA’s nationwide pharmacy systems and ensure reliable support for Veteran care.

## Skills

### Required
- Continuous Improvement
- Information Technology Operations
- Leadership
- Performance Metrics
- SQL Server
- Oracle
- Dynatrace
- Splunk
- SolarWinds
- ServiceNow

### Nice to have
- VA CMOP systems
- large-scale healthcare pharmacy operations
- ITIL
- PMP
- database administration certifications

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Source: [Apply at gdit.wd5.myworkdayjobs.com](https://gdit.wd5.myworkdayjobs.com/en-US/External_Career_Site/job/Any-Location--Remote/CMOP-Lead---IOSS-Application-Services_RQ230254-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)