# SaaS Implementation Project Manager

**Company**: Evernorth Health Services, a division of The Cigna Group
**Location**: United States Work at Home
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: 87,800 - 146,400 USD / yearly
**Category**: Operations
**Industry**: Healthcare

**Apply**: https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/United-States-Work-at-Home/XMLNAME-340B-Implementation-Administrator---Verity-Solutions---Remote_26013835?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/saas-implementation-project-manager-8bb36d02-fdb/

## Description

We are seeking a highly skilled SaaS Implementation Project Manager to lead the implementation of software as a service (SaaS) projects for new and existing customers. As a technical and functional subject matter expert, you will be responsible for implementing Verity software products, mentoring others, and ensuring successful project outcomes.

**Responsibilities:**

- Drive and manage multiple implementation projects from initial customer engagement through planning, execution, and launch phases

- Develop and manage relationships with customer key project contacts to understand their 340B program, pain points, internal systems, and other pertinent data

- Manage accurate customer data assessment and extract set-ups, wholesaler integration, and software configurations to support program success

- Provide thorough training on software functions to facilitate smooth and confident transition to 'live' project state

- Serve as the subject matter expert as primary Verity program contact

- Facilitate proactive, timely, and comprehensive communication and software demonstrations with customers and stakeholders

- Manage project communication with internal and external C-suite stakeholders

- Partner with Product Management, Product Development, Sales, Accounting, and Account Management to ensure optimal operational success

- Lead the project transition process to account management

- Follow project and procedural workflows, and contribute to improving those workflows

- Attend to other implementation or cross-departmental initiatives as assigned

- Ensure internal documentation is up-to-date and accurate

- Assist with creating internal and client-facing documentation

**Qualifications:**

- BA or BS in business, healthcare, information systems, or related field or equivalent work experience

- 3+ years in customer-facing technology implementation and project management, SaaS preferred

- Experience in 340B and/or pharmacy operations desired

- Project management experience, PMP certification desired

- Experience with bringing remote customers aboard cloud-based software offerings a major plus

- Passion for working with customers, proactive problem-solving, and embodying a culture to exceed expectations

- Proven ability to analyze data issues and troubleshoot problems with customer data and/or Verity Solutions database schema

- Strong experience with MS Office; expert Excel capability a must

- Proven ability to communicate verbally and in written form at a high level

- Ability to prioritize tasks and accept working in a fast-paced environment without getting overwhelmed

- Ability to multitask and manage multiple discreet implementation projects at the same time

- Naturally customer-focused, with demonstrated passion for being helpful while deep diving into troubleshooting scenarios

- Salesforce or similar CRM experience a plus

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## Skills

### Required
- MS Office
- Excel
- Project Management
- SaaS
- Verity software products
- 340B program

### Nice to have
- Salesforce
- CRM
- cloud-based software offerings

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Source: [Apply at cigna.wd5.myworkdayjobs.com](https://cigna.wd5.myworkdayjobs.com/en-US/cignacareers/job/United-States-Work-at-Home/XMLNAME-340B-Implementation-Administrator---Verity-Solutions---Remote_26013835?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)