# Coach Sales & Customer Experience Stores

**Company**: Coolblue
**Location**: Overal
**Job type**: full-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://jobs.smartrecruiters.com/Coolblue/743999859649552-coach-sales-customer-experience-stores?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8b91f249-fe9

## Description

As a Coach Sales & Customer Experience at Coolblue, you will improve your colleagues through tailored coaching, enhancing customer experience and store results.

Your responsibilities include:

- Providing one-on-one coaching to help colleagues improve measurable results and customer contact skills

- Giving insights into professional development

- Monitoring and analyzing customer contact quality at store, team, and individual levels

- Identifying growth opportunities for customer contact quality

- Signaling areas for improvement and determining which employees need coaching

Benefits include:

- Competitive salary based on experience

- Meal vouchers, eco-vouchers, and travel cost reimbursement

- Hospitalization insurance

- Over 30 training sessions at our in-house Studiefabriek

- Career growth opportunities through our growth path platform

- Discounts on products

- Great work atmosphere with team activities

- 20 vacation days and 12 ADV days

- Flexible cafeteria plan to customize your compensation package

Requirements:

- Experience in coaching and development

- Commercial skills

- Insights into conversation techniques

- Ability to identify opportunities for improvement

- Stimulating feedback

- Excellent communication skills in Dutch (written and spoken) and basic French

- Availability to work during store hours, including weekends and evenings

- Self-motivation and multitasking abilities

## Skills

### Required
- coaching
- commercial skills
- conversation techniques
- feedback
- Dutch
- French

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Coolblue/743999859649552-coach-sales-customer-experience-stores?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)