# Renewals Manager

**Company**: Mixpanel
**Location**: New York City, US
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: $93,500-$126,500 USD
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/mixpanel/jobs/8144760?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8af94ee7-463

## Description

## Job Description

We're seeking a Renewals Manager to join our Revenue team. As a Renewals Manager, you will own the full renewal cycle for an assigned book of business, partnering with Customer Value Managers, Sales, and Finance to protect and expand Mixpanel's recurring revenue.

## Responsibilities

- Own the end-to-end renewal process for an assigned territory, managing quote-to-close with accuracy and urgency.

- Negotiate contract renewals using sound commercial judgment, building strategies that protect customer relationships while maximizing contract value.

- Maintain a rolling 90–120-day forecast; analyze renewal data regularly to identify trends, surface risk, and prioritize intervention.

- Engage decision-makers early to understand budget cycles, stakeholder maps, approval processes, and potential blockers.

- Identify risk signals proactively and partner with Customer Success, Deal Desk, Legal, Finance, and Sales to navigate complex situations and protect retention.

- Develop and present pricing and packaging proposals tailored to customer needs and growth stage.

- Articulate Mixpanel's differentiated value and defend against competitive pressures during renewal negotiations.

- Contribute to renewal process improvements and help build scalable playbooks for the team.

## Requirements

- A track record of quota achievement in a renewals, account management, or sales role in a B2B SaaS environment.

- Experience negotiating contracts with commercial and procurement stakeholders, including multi-year or multi-product deals.

- The ability to manage a high-volume book of business while maintaining forecast accuracy and customer satisfaction.

- Comfort working with ARR data, churn signals, and renewal metrics to drive prioritization decisions.

- Experience partnering cross-functionally with CS, Finance, Legal, and Sales Ops to close complex deals.

## Nice to Have

- Experience in product analytics, data tooling, or developer-facing SaaS.

- Familiarity with Salesforce, Gong, or similar CRM and forecasting tools.

- Background in value selling or outcome-based selling methodologies.

## Compensation and Benefits

- The compensation range for this role is $93,500-$126,500 USD.

- Benefits include comprehensive medical, vision, and dental care, mental wellness benefit, generous vacation policy, enhanced parental leave, volunteer time off, and pre-tax benefits including 401(K).

## Culture Values

- Make Bold Bets

- Innovate with Insight

- One Team

- Candor with Connection

- Champion the Customer

- Powerful Simplicity

## Skills

### Required
- renewal management
- commercial judgment
- forecasting
- customer relationship management
- negotiation

### Nice to have
- product analytics
- data tooling
- developer-facing SaaS
- Salesforce
- Gong

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/mixpanel/jobs/8144760?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)