# Assistant Managers (Residential Life)

**Company**: Hong Kong University of Science and Technology (HKUST)
**Location**: Clear Water Bay
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Category**: Operations
**Industry**: Education

**Apply**: https://hkust.wd102.myworkdayjobs.com/en-US/HKUST/job/Clear-Water-Bay-Campus-Hong-Kong/Assistant-Managers--Residential-Life---3-positions----Dean-of-Students--Office_JR100555?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8aeda0ef-0bc

## Description

The Student Housing & Residential Life Office (SHRLO) under the Dean of Students’ Office (DSTO) at HKUST is seeking three dynamic, caring, and committed professionals to work with HKUST students within our Residential Halls.

The appointee is required to reside in a student hall to carry out the duties as assigned and perform on-call duties.

### Key Responsibilities & Duty Quarter

- Program & Community Development: Execute services and initiatives to help students achieve a fulfilling residential life, which includes promoting student activities and organizing residential programs.

- Hall Operations: Manage the day-to-day administration of student hall(s) and assist with student housing arrangements.

- Stakeholder Liaison: Build and maintain close working relationships with Residence Master(s), student groups, individual residents, hall tutors, internal university departments, and external organizations.

- Team Supervision: Supervise a team of frontline staff to ensure smooth daily operations within the residential buildings.

- Flexible & On-Call Support: Act as duty manager for all student halls according to a roster (including evenings, weekends and public holidays), reside in an assigned student hall, and perform on-call duties to support emergency responses or special incidents. Beyond scheduled on-call shifts, the appointee is expected to handle ad-hoc queries and/or provide guidance to residents or hall staff during off-hours if necessary.

### Qualifications & Attributes

- A Bachelor's degree with at least three years of relevant post-qualification experience.

- Prior residential experience in a university student hostel is highly advantageous.

- Preference will be given to candidates with hostel management experience or those who have demonstrated strong leadership as student leaders in extracurricular activities.

- Passionate about working directly with students and diverse stakeholders in a collaborative environment.

- Self-motivated, highly responsible, and capable of working independently under pressure under minimal supervision.

- Strong communication, organization, problem-solving, project management, and supervisory skills.

- Excellent command of both written and spoken English and Chinese (including Putonghua), along with strong computer literacy.

The appointment is for 2 years, renewable. Starting salary will be commensurate with qualifications and experience. Fringe benefits including annual leave, medical and dental benefits will be provided. A gratuity will be payable upon successful completion of contract.

## Skills

### Required
- student housing
- residential life
- community development
- hall operations
- stakeholder liaison
- team supervision

### Nice to have
- hostel management
- leadership
- extracurricular activities

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Source: [Apply at hkust.wd102.myworkdayjobs.com](https://hkust.wd102.myworkdayjobs.com/en-US/HKUST/job/Clear-Water-Bay-Campus-Hong-Kong/Assistant-Managers--Residential-Life---3-positions----Dean-of-Students--Office_JR100555?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)