# Account Manager

**Company**: PayPal
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Sales
**Industry**: Finance

**Apply**: https://paypal.wd1.myworkdayjobs.com/en-US/jobs/job/Madrid-Spain/Account-Manager--Large-Enterprise-Commercial_R0137366?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8acca7fd-469

## Description

This job will collaborate internally, influence processes, and determine appropriate actions to enhance quality and efficiency. You will work independently and recommend solutions to improve business outcomes.

**Essential Responsibilities:**

- Pursue net new business through strategic prospecting and drive the sales cycle from prospecting to close.

- Build and nurture strong relationships with key decision-makers and stakeholders during the initial sales cycle, acting as a trusted advisor by understanding clients' challenges.

- Analyze customer needs via discovery, articulate value, and develop strategies tailored to each organization, identifying potential products in collaboration with solutions architects.

- Deliver customized presentations, written proposals, and provide subject-matter expertise to drive forward new sales opportunities.

- Negotiate and close complex customer contracts, determining project scope, timeline, pricing, and agreements, ensuring seamless contract execution and customer onboarding.

**Additional Responsibilities & Preferred Qualifications:**

- Develop and execute account strategies aligned with PayPal’s vision to deliver sustainable, long-term value for merchants and PayPal.

- Drive revenue retention, upsell, and cross-sell opportunities, consistently achieving sales quotas and exceeding KPIs.

- Negotiate and manage complex commercial terms, contracts, and agreements to achieve mutually beneficial outcomes.

- Monitor and enhance account health, proactively identifying and mitigating risks to merchant satisfaction, success.

- Advocate for merchant needs within PayPal, driving innovation and ensuring solutions align with evolving market demands.

- Oversee ongoing merchant operations, ensuring seamless onboarding, integration, and a positive customer experience.

- Anticipate future merchant needs through deep insights, fostering executive-level alignment and long-term partnership opportunities.

- Build and maintain strategic relationships with Merchant, driving alignment with merchant goals and PayPal’s solutions.

- Coordinate cross-functional teams to deliver results in line with account plans and merchant expectations, ensuring operational excellence.

- Collaborate with internal teams to manage pipelines, accurately forecast revenue, and report on sales activities and outcomes.

- Leverage competitive and industry insights to refine account strategies and influence PayPal’s broader business initiatives.

- Inspire collaboration, adaptability, and continuous learning within the team to deliver exceptional outcomes for merchants and PayPal.

**Benefits:** At PayPal, we’re committed to building an equitable and inclusive global economy. We offer comprehensive, choice-based programs to support all aspects of personal wellbeing,physical, emotional, and financial,delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.

## Skills

### Required
- account management
- client success
- sales
- payments industry
- e-commerce
- merchant services
- payment solutions

### Nice to have
- fintech products
- digital platforms
- CRM tools
- Salesforce

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Source: [Apply at paypal.wd1.myworkdayjobs.com](https://paypal.wd1.myworkdayjobs.com/en-US/jobs/job/Madrid-Spain/Account-Manager--Large-Enterprise-Commercial_R0137366?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)