# Site Reliability Engineer (SRE) and Software Developer

**Company**: Cisco
**Location**: Bangalore, India
**Experience**: senior
**Job type**: full-time
**Category**: Engineering
**Industry**: Technology

**Apply**: https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Bangalore-India/Site-Reliability-Engineer--SRE----Cloud-Platform---Kubernetes---Docker--4-to-8Years-_2027872-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8abc0542-949

## Description

You will collaborate with a global team of software engineers and SREs responsible for delivering outstanding collaboration experiences at scale.

As a Site Reliability Engineer (SRE) and Software Developer supporting backend services for Cisco’s SaaS teamwork products, you will play a critical role in delivering reliable, scalable, and resilient experiences across Webex Suites solutions.

**Your Responsibilities:**

- Own the deployment and operation of critical collaboration services across cloud and hybrid environments, driving reliability and scalability.

- Develop, evolve, and optimize CI/CD pipelines and automation, including AI‑first tooling for deployment, monitoring, and incident response.

- Lead incident response for complex production issues, perform root cause analysis, and drive systemic reliability and performance improvements.

- Use observability data to guide capacity planning, scaling strategies, and resource optimization across services.

- Define and champion operational best practices, documentation standards, and a culture of reliability and operational perfection.

- Develop Python backend services, REST APIs, and background jobs for operational automation.

- Develop and implement MCP tools that expose operational capabilities to AI clients, with clear tool descriptions, input schemas, validation, structured results, and useful error responses.

- Supply to the shared tool-execution platform used by MCP and the Webex bot's AI workflow, so a capability follows consistent rules regardless of how it is invoked.

- Build integrations with systems used for deployments, DNS, VIPS, certificates, storage, Kubernetes, and configuration management.

- Ensure automation respects permissions, approval requirements, job tracking, and audit records-particularly for operations that change infrastructure.

- Solve issues across APIs, background workers, MCP tool calls, and external systems. Improve tests, logs, metrics, and documentation based on what you learn.

- Participate in design discussions and code reviews and work with multi-functional teams to deliver practical solutions.

**Requirements:**

- Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience) with 5 Plus in Site Reliability Engineering, Cloud Operations, Software Development or Systems Engineering.

- Strong hands-on experience operating production services using Docker and Kubernetes in cloud or hybrid environments.

- Proficiency in Python and more programming or scripting languages (e.g., Python, Go, Bash) to build automation and operational tooling.

- Experience with monitoring, observability, and incident response in production environments, including on-call participation and post-incident reviews.

- Working knowledge of Linux systems, networking, distributed systems, relational databases, REST API, Kubernetes, Argo, Jenkins, CI/CD pipelines, infrastructure-as-code, and Git-based workflows.

**Benefits:** No specific benefits mentioned.

**Why Cisco?** At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond.

## Skills

### Required
- Python
- Docker
- Kubernetes
- Linux
- REST API
- CI/CD pipelines
- Git

### Nice to have
- Go
- Bash
- TCP/IP
- DNS
- HTTP/TLS
- load balancing
- service connectivity

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Source: [Apply at cisco.wd5.myworkdayjobs.com](https://cisco.wd5.myworkdayjobs.com/en-US/Cisco_Careers/job/Bangalore-India/Site-Reliability-Engineer--SRE----Cloud-Platform---Kubernetes---Docker--4-to-8Years-_2027872-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)