# Associate Director, Business Operations

**Company**: GlaxoSmithKline (GSK)
**Location**: Bengaluru
**Experience**: senior
**Job type**: full-time
**Category**: Operations
**Industry**: Healthcare

**Apply**: https://gsk.wd5.myworkdayjobs.com/en-US/GSKCareers/job/Bengaluru-Luxor-North-Tower/Associate-Director--Business-Operations_449986?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8abacf5a-fbd

## Description

The Associate Director, Business Operations will lead a defined area of the Business Operations capability and the team or programme that delivers it. This is a leadership role accountable for a defined area of the capability.

**About the team**: Business Operations keeps the Risk and Compliance function running as a function. It owns the planning cadence, budget tracking, contracting, reporting and process improvement that let the specialist teams focus on risk work.

**Key responsibilities**:

- Lead a defined area of the capability, including its people, delivery and outcomes.

- Manage delivery against the capability roadmap and escalate blockers early.

- Develop team capability through coaching, review and structured feedback.

- Represent the area in CSO governance and cross-functional forums.

- Own the operating cadence of the function, including planning cycles and governance meetings.

- Develop and establish operational processes across the function.

- Manage the contracting process alongside Procurement, Legal and Finance partners, ensuring timeliness and efficiencies.

- Track budget against forecast and prepare financial and operational reporting.

- Extract, analyse and visualise data relating to the operational aspects of the function.

- Contribute to and manage people-related initiatives across the function.

**Basic Qualifications**:

- Degree in a relevant discipline, or related experience.

- Demonstrated experience in business operations, chief of staff or PMO work.

- Working knowledge of budget tracking and operational reporting.

- Practical experience with process improvement.

- Significant experience in cyber security within the relevant domain.

- Proven experience leading a team or a substantial programme of work.

- Experience managing delivery to plan, quality and timelines.

- Excellent relationship management, influencing and communication skills.

**Preferred Qualifications**:

- Cyber Security knowledge, or corresponding experience working in a Cyber Security Office, will be a benefit.

- Expert skills in data analysis and visualization through Excel and Power BI.

- Experience in embedding Agile Product Management methodology.

- Experience working across time zones in a global function.

- Relevant certification such as PMP, PgMP, SAFe, Lean or Six Sigma.

- Experience in pharmaceutical, life sciences or another highly regulated industry

## Skills

### Required
- Budget Tracking
- Business Operations
- Cloud Security
- Cybersecurity
- Cyber Security Management
- Data Integrity
- Executive Reports
- Identity Access Management (IAM)
- Operational Reporting
- PMO Best Practices
- PMO Leadership
- Risk Assessments
- Risk Management
- Risk Management Framework
- Security Architecture Design
- Security Compliance
- Security Policies
- Security Risk
- Third Party Risk Management
- Vulnerability Management
- Web Application Security

### Nice to have
- Cyber Security knowledge
- data analysis and visualization through Excel and Power BI
- Agile Product Management methodology
- global function experience
- PMP, PgMP, SAFe, Lean or Six Sigma certification
- pharmaceutical, life sciences or another highly regulated industry experience

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