# Domestic Transportation Agent **Company**: Expeditors **Location**: Salt Lake City, UT **Experience**: entry **Job type**: full-time **Category**: Logistics & Supply Chain **Industry**: Logistics & Supply Chain **Apply**: https://jobs.smartrecruiters.com/Expeditors/744000158132849-domestic-transportation-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/job/domestic-transportation-agent-898e26a2-f82/ ## Description We take care of our employees, and they take care of our customers! Become a member of a global community! The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics. Major Duties and Responsibilities: - Ensure smooth and timely freight process flow from origin to destination. - Ensure accurate and timely data entry into the operational system. - Track and trace Transcon shipments/files and provide reporting as required. - Utilize the Export Transcon workflow on a daily basis. - Ensure accurate and timely client and vendor billing. - Ensure timely freight delivery and customs clearance when applicable. - Interact with customers to arrange shipments and consistently meet customer service standards. - Build and maintain positive working relationships with customers, vendors, and suppliers. - Maintain compliance with all internal policies, company procedures, and applicable government regulations. - Understand departmental process flow and identify opportunities to improve operational efficiency, productivity, and service quality. - Understand customer requirements and ensure all Standard Operating Procedures (SOPs) are documented and maintained in DLSOPs. - Meet established KPI standards and performance expectations in accordance with company policies and procedures. - Maintain effective network communication by responding promptly to emails, requests, and inquiries from internal and external stakeholders. - Escalate operational issues, exceptions, and service concerns to management when appropriate. - Promote a culture of compliance by adhering to company policies, regulations, and ethical business practices while performing all duties with integrity and professionalism. - Demonstrate and uphold the company's 10 Cultural Attributes: Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary QUALIFICATIONS: Knowledge: - Basic understanding of logistics, transportation, supply chain, or customer service operations preferred. - Understanding of ocean documentation processes preferred. - Basic awareness of regulatory and compliance requirements. - Hazardous Materials certification preferred. Skills: - Strong organizational and time-management skills. - Effective verbal and written communication skills. - Strong attention to detail and accuracy. - Proficiency in Microsoft Office (Excel and Word). - Ability to learn new systems and processes quickly. - Fluent in English. Behaviors: - Positive, team-oriented attitude. - Proactive and dependable. - Customer-focused with a strong sense of accountability. - Adaptable and willing to learn in a fast-paced environment. Education and Experience: - 6 months to 1 year of experience in logistics, transportation, operations, customer service, or a related field preferred; or an equivalent combination of education and experience. ADDITIONAL INFORMATION: Expeditors offers excellent benefits: - Paid Vacation (first year prorated based off month of hire then eligible for 15 days) - Annual Paid Holidays (10) - Potential Flexible Days (2) - Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid, unused rolls over) - 401(k) Retirement Savings Plan with employer match (Pre-Tax or Roth) - Employee Stock Purchase Plan (ESPP) - Medical, Prescription Drug, Dental & Vision Coverage - Health Savings Account (HSA) - Life and Disability Insurance - Paid Parental Leave (additional eligibility criteria) - Dependent Care Flexible Spending Account (DC FSA) - Employee Assistance Program (EAP) - Training and Personnel Development Program For more fresh new jobs, check out [yubhub.co](https://yubhub.co/). ## Skills ### Required - Microsoft Office - English - organizational skills - time-management skills - verbal communication skills - written communication skills - attention to detail - accuracy ### Nice to have - logistics - transportation - supply chain - customer service - ocean documentation processes - Hazardous Materials certification - Spanish --- Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000158132849-domestic-transportation-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)