District Parts & Service Senior Specialist
The District Parts & Service Senior Specialist role is part of the Parts & Service Field Operations group, providing dealer consulting and support to the Honda/Acura dealer network. The successful candidate will be responsible for an average of 10-11 Honda/Acura Dealers and will work to identify specific gaps between AHM objectives and actual Dealer performance in areas such as Overall Customer Satisfaction, Reduction of Oil Change Time, Honda/Acura Genuine Parts and Accessory sales, and Customer Pay Repair Order growth. Key accountabilities include: Achievement of Assigned Parts & Accessory Objectives Achievement of Overall Customer Satisfaction Objectives Achievement of Oil Change Service Time of <60 Minutes Honda / <65 Minutes Acura Increase % of Dealers Achieving Oil Change Service Time of <60 Minutes Honda / <65 Minutes Acura The ideal candidate will have: Bachelor’s degree in business, Marketing, Automotive Technology, or equivalent Minimum 3-5 years auto parts and service wholesale and/or retail experience Automotive service wholesale and/or retail experience strongly preferred Knowledge of OEM automotive warranty policies and procedures preferred In terms of compensation and benefits, American Honda Motor Company offers: Competitive Base Salary ($65,000 - $97,500) Regional Bonus (when applicable) Industry-leading Benefit Plans (Medical, Dental, Vision, Rx) Paid time off, including vacation, holidays, shutdown Company Paid Short-Term and Long-Term Disability 401K Plan with company match + additional contribution Representative Vehicle Relocation assistance (if eligible)
OEM automotive warranty policies and procedures
Automotive service wholesale and/or retail experience