# Senior Infrastructure Engineer **Company**: Twilio **Location**: Remote - US **Work arrangement**: remote **Experience**: senior **Job type**: full-time **Salary**: $141,520 - 176,900 **Category**: Engineering **Industry**: Technology **Apply**: https://job-boards.greenhouse.io/twilio/jobs/7474040?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_893960a7-a53 ## Description ### Join Twilio as a Senior Infrastructure Engineer Twilio is shaping the future of communications, delivering innovative solutions to hundreds of thousands of businesses and empowering millions of developers worldwide. We're acquiring new skills and experiences that make work feel truly rewarding. ### About the Job This position is needed to build and scale Stytch's core product as we bring Stytch capabilities to Twilio's full customer base, delivering secure, developer-first identity experiences. You'll design and build infrastructure that powers authentication, authorization, and emerging agentic and non-human identity use cases. ### Responsibilities - Build and own the infrastructure and platform capabilities that power Stytch's identity platform as it scales across Twilio,ensuring security, reliability, and performance for every customer. - Design, implement, and operate scalable cloud infrastructure (AWS/EKS, ECS, networking, data stores), balancing uptime, cost, and developer velocity. - Partner closely with Product and Engineering leadership to set infrastructure direction, translate platform needs into technical plans, and deliver high-impact roadmap work. - Collaborate across Twilio and Stytch teams to align on architecture, integrate platform capabilities, and unblock cross-team initiatives. - Operate with deep technical ownership: author design docs, drive key technical decisions, review code, and stay close to the systems you ship. - Build in ambiguity,break down complex problems, make pragmatic tradeoffs, and adopt new technologies or strategies when they improve outcomes. - Improve production quality and resilience through strong observability, incident response, automated remediation, and continuous reliability engineering. - Make developers' lives easier by building self-service tooling, safer deployment patterns, and reliable platform primitives that accelerate product teams. - Mentor and support other engineers through pairing, feedback, and knowledge-sharing, helping raise the team's technical bar and culture. ### Qualifications #### Required: - 6+ years of experience as an Infrastructure or Platform Engineer building and operating high-scale, mission-critical cloud production systems. - Strong experience with containerization and orchestration (Kubernetes/EKS, Docker), Infrastructure as Code (Terraform, GitOps, or similar) and AWS. - Hands-on proficiency in at least one modern programming language used in production. - Experience designing and running observability and on-call systems (e.g., Datadog, ELK, Prometheus/Grafana). - Experience scaling cloud infrastructure for distributed systems, including relational databases and high-availability service architectures. - Excellent written and verbal communication skills; comfortable writing design docs and leading technical discussions. - Bachelor's degree in Computer Science or equivalent practical experience. - Schedule: ability to work non-standard, on-call rotation weekend and holiday hours. #### Desired: - Experience with multi-region or global infrastructure, including disaster recovery and data replication strategies. - Familiarity with enterprise-scale platform challenges: multi-tenant infrastructure, compliance, and cost/performance optimization. - Builder at heart. Through a hobby or your profession, you are passionate about being hands-on and seeing your work come to life. ### Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. ### Travel You may be required to travel occasionally to participate in project or team in-person meetings. ### What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. ### Compensation The estimated pay ranges for this role are as follows: - Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $141,520 - 176,900. - Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840 - 187,300. - Based in the San Francisco Bay area, California: $166,400 - 208,000. This role may be eligible to participate in Twilio's equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. ## Skills ### Required - Infrastructure Engineering - Cloud Computing (AWS) - Containerization (Kubernetes, Docker) - Infrastructure as Code (Terraform, GitOps) - Programming Languages (modern languages) - Observability (Datadog, ELK, Prometheus/Grafana) - Distributed Systems - Relational Databases - High-Availability Service Architectures - Communication (written and verbal) ### Nice to have - Multi-region or Global Infrastructure - Disaster Recovery and Data Replication Strategies - Enterprise-scale Platform Challenges - Multi-tenant Infrastructure - Compliance - Cost/Performance Optimization --- Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/twilio/jobs/7474040?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)