# Workplace Experience Manager, Site Lead

**Company**: Electronic Arts
**Location**: Los Angeles, California
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $104,400 - $157,400 USD
**Category**: Operations
**Industry**: Technology
**Ticker**: EA
**Wikidata**: https://www.wikidata.org/wiki/Q173941

**Apply**: https://jobs.ea.com/en_US/careers/JobDetail/Workplace-Experience-Manager-Site-Lead/215744?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_892dca0a-850

## Description

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

Workplace Experience (WE) is a global team dedicated to creating workplaces that support site needs, employee well-being, and company culture across our global portfolio. WE are strategic partners to the business, helping translate organizational needs into workplace solutions that scale globally and work locally.

As the on-site leader for Workplace Experience, you will oversee the full workplace ecosystem,space, services, programs, and partnerships,to create a workplace where employees feel connected, inspired, and empowered to do their best work.

**Main Responsibilities**

**Site Operations & Service Delivery**

- Guide efficient, cost-effective workplace operations by setting clear standards, optimizing resources, and aligning high-quality service delivery with our goals.

- Implement new and improved standards or processes to support an evolving culture and environment.

- Deliver insights to leadership on site performance, risks, and opportunities, ensuring informed decision-making.

- Manage vendor partnership and establish clear service standards and hold vendors accountable for delivering high-quality, cost-effective outcomes.

- Maintain site standards for safety, compliance, and employee experience.

**Team Leadership**

- Provide operational leadership to the site WE team and meet a high level of service excellence standards.

- Promote a culture of collaboration, ownership, and customer-centric service delivery.

**Partner Partnership**

- Be a trusted WE partner to site partners, building collaborative relationships.

- Communicate operational priorities, updates, and risks.

- Translate needs into practical workplace solutions that support operational effectiveness and employee experience.

**Financial & Compliance Support**

- Manage the site operational budget.

- Monitor expenses and identify cost efficiencies.

- Ensure adherence to safety, regulatory, and company policies.

**Change & Initiative Implementation**

- Promote workplace programs through change by communicating vision, engaging partners, and driving adoption of new processes, technologies, and service models to support evolving needs.

- Partner with Real Estate, IT, Security, GHO, and People Practices to support site programs.

**Requirements**

- 5–7 years of experience in Workplace Experience, Facilities, or related operational roles.

- Experience leading onsite teams.

- Problem-solving skills to approach different working styles and needs.

- Experience supporting and managing site-level budgets, with attention to transparency and accountability.

- Build collaborative, respectful relationships with different partners and contribute ideas across all levels.

- Experience in high-level communicating with the ability to engage diverse audiences.

**Compensation and Benefits** The ranges listed below are what EA in good faith expects to pay applicants for this role in these locations at the time of this posting. If you reside in a different location, a recruiter will advise on the applicable range and benefits. Pay offered will be determined based on a number of relevant business and candidate factors (e.g. education, qualifications, certifications, experience, skills, geographic location, or business needs).

**PAY RANGES** \* California (depending on location e.g. Los Angeles vs. San Francisco) $104,400 - $157,400 USD

## Skills

### Required
- Workplace Experience
- Facilities
- Operational Roles
- Budget Management
- Communication
- Collaboration

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Source: [Apply at jobs.ea.com](https://jobs.ea.com/en_US/careers/JobDetail/Workplace-Experience-Manager-Site-Lead/215744?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)