# Kundenservice Mitarbeiter Teilzeit / Vollzeit 16h

**Company**: Coolblue
**Location**: Düsseldorf, NRW
**Work arrangement**: remote
**Job type**: full-time
**Salary**: 12,82€ per hour
**Category**: Customer Service
**Industry**: Retail

**Apply**: https://jobs.smartrecruiters.com/Coolblue/744000138737159-kundenservice-mitarbeiter-teilzeit-vollzeit-16h?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_88cb6d0a-d2f

## Description

We are seeking a Customer Service Representative to join our team at Coolblue. As a Customer Service Representative, you will work with our customers to resolve their queries and provide excellent service.

Responsibilities:

- Provide excellent customer service to our clients

- Respond to customer inquiries and resolve issues in a timely and professional manner

- Work flexibly to meet the needs of our customers and the team

- Collaborate with colleagues to achieve team goals

- Develop your skills through our in-house training programs

- Represent Coolblue in a positive and enthusiastic manner

- Perform administrative tasks as required

Requirements:

- Native-level German language skills

- Fluent English language skills

- Suitable home office setup within 90 minutes of Düsseldorf

- Ability to work in a fast-paced environment and handle challenging situations

- Previous experience in customer service or a related field is desirable but not essential

- Passion for our products is a plus

- Availability to work 1-2 Saturdays per month

Benefits:

- Competitive salary of €12.82 per hour

- Home office allowance

- Holiday and Christmas bonuses

- 27 days of annual leave (increasing with length of service)

- 25% discount on public transport tickets

- 10% employee discount

- Flexible working hours

- Opportunities for career development and skill growth

## Skills

### Required
- German
- English
- Customer Service
- Communication
- Problem-solving

### Nice to have
- Previous experience in customer service or a related field

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Coolblue/744000138737159-kundenservice-mitarbeiter-teilzeit-vollzeit-16h?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)