# Manager, Hardware Sustaining Engineering

**Company**: Hewlett Packard Enterprise
**Location**: Sunnyvale, California
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: Annual Salary USD 153,500 - 291,500 in Massachusetts // 153,500 - 310,500 in California
**Category**: Engineering
**Industry**: Technology

**Apply**: https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Sunnyvale-California-United-States-of-America/Manager--Hardware-Sustaining-Engineering_1206977-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_88aa4b74-d0a

## Description

We are seeking a Manager, Hardware Sustaining Engineering to lead a team of 4-6 hardware sustaining engineers. The successful candidate will provide direct and ongoing leadership, coach and mentor team members, and manage multiple concurrent failure analysis and design change projects.

Responsibilities:

- Provide direct and ongoing leadership for a team of 4 - 6 hardware sustaining engineers. Coach and mentor team members for high performance and career growth.

- Manage multiple concurrent failure analysis and design change projects. Manage priorities, allocate resources, track progress and drive to closure on schedule.

- Engage with customers and support teams to review, investigate and resolve customer escalations related to HPE networking hardware.

- Author RCCA (Root cause / Corrective Action) and other hardware quality related reports. Present on RCCA and other HW Quality topics to customers and HPE stakeholders.

- Drive proactive quality improvement in new products and NPI processes through closed loop corrective actions and feedback into design teams.

- Collaborate with Supply Chain and Component Engineering to address component EOL (end-of-life) replacement, second source, and value engineering priorities.

- Collaborate with Manufacturing, CM (Contract Manufacturing) and ODM teams to resolve critical issues seen in manufacturing and ensure production hardware quality.

- Track team performance through regular engagement, one-on-one's and OKRs.

Minimum Qualifications:

- Bachelor's degree in Electrical Engineering, Computer Science or equivalent.

- Experience in a hardware design or failure analysis role including 3+ years leading and managing a hardware engineering team

- Skilled in coaching, team building and supporting career growth of team members.

- Experience in high-speed digital hardware design, test and de-bug.

- Expertise in hardware quality, failure analysis, root-cause/corrective action (RCCA),

- Demonstrated success in managing multiple concurrent programs and priorities and delivering results on schedule.

- Ability to interact and collaborate effectively with cross functional teams across multiple geographies.

- Excellent verbal and written communication skills and experience communicating with executive leadership and major customers.

Preferred Qualifications:

- Master’s Degree in Electrical Engineering, Computer Science or equivalent.

- 5 years or more in a team manager role with direct reports.

- Strong customer focus, and ability to act as "voice of customer" in driving HW quality, reliability and serviceability goals

- Familiar with schematic and FPGA design, PCB layout, and manufacturing processes flow.

- Experience working with CM and ODM partners across the world to investigate and remediate HW quality issues.

- Skilled at compiling and analyzing data, working with quality metrics, dashboards (Tableau) and OKRs.

- Familiarity with networking hardware components, interfaces, and systems. Ability to review system level test plans and test results and distill down to hardware specifics.

- Experience with product-lifecycle change management tools such as Agile PLM.

What We Can Offer You: We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. We also invest in your career because the better you are, the better we all are.

## Skills

### Required
- Electrical Engineering
- Computer Science
- hardware design
- failure analysis
- RCCA
- coaching
- team building
- high-speed digital hardware design
- test and de-bug

### Nice to have
- Master’s Degree in Electrical Engineering
- schematic and FPGA design
- PCB layout
- manufacturing processes flow
- Agile PLM

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Source: [Apply at hpe.wd5.myworkdayjobs.com](https://hpe.wd5.myworkdayjobs.com/en-US/Jobsathpe/job/Sunnyvale-California-United-States-of-America/Manager--Hardware-Sustaining-Engineering_1206977-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)