# Manager, Business Development

**Company**: Braze
**Location**: Chicago
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $76,000 - $96,000/year
**Category**: Sales
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/braze/jobs/8213913?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_888e84f0-a4b

## Description

At Braze, we're a customer engagement platform that empowers brands to Be Absolutely Engaging™. We're seeking a proven business development leader to manage and coach our highly ambitious Financial Services (FINS) BDR team in Chicago, driving outbound pipeline growth through hands-on coaching, disciplined operations, and a genuinely collaborative, performance-minded culture.

**What You'll Do**

- Coach and quality-check the daily activity and quota performance of a mixed team of BDRs to ensure key metrics are consistently met.

- Hire and efficiently ramp new BDRs, delivering onboarding across product knowledge, buyer personas, competitive positioning, tools, and role-play practice.

- Run a regular coaching cadence covering time management, objection handling, prospecting tactics, and active listening.

- Partner with Sales, Marketing, and Partnerships leaders to strategize on pipeline and prospecting initiatives that support company-wide objectives.

- Build and maintain a library of prospecting resources the team can draw on, and look for ways to run outbound with greater efficiency.

- Maintain a high-performance, team-oriented culture and morale, including performance management and succession planning.

- Own accurate management reporting, deal forecast and commit, hiring pipeline, and project updates, using tools like Salesforce, Tableau, and Looker.

- Manage individual and team quota performance in real time, stepping in proactively rather than after the fact.

- Maintain strong written and verbal alignment with your regional Director and cross-functional stakeholders.

**Success in this role means** enabling your team to generate the volume and value of pipeline required to meet or exceed your team and individual BDR quotas. Managers are evaluated on three things: quota attainment, operational excellence, and personal brand.

**What Success Looks Like in Your First 90 Days**

- You've completed BDR onboarding yourself and have a working command of Braze's messaging, pipeline strategy, and team performance metrics.

- You've established your operating rhythm: 1:1 cadences, reporting rhythms, and a real relationship with each person on your team.

- You're already adding tactical value, coaching, prospecting ideas, process feedback, so your team is equipped to hit their number and the team is on track for its segment quota.

- You're building fluency in the FinS narrative and its sub-segments.

- You've started sharing informed perspectives upward: what's working, what needs to change, and where you see opportunity in process or coverage.

**Who You Are**

- You've done this before: 4+ years of B2B sales experience, including meaningful time in an outbound, SaaS environment.

- 2+ years leading a sales or business development team.

- A track record of quota over-performance.

- Comfort managing multiple types of territories at once.

- Salesforce fluency and hands-on familiarity with modern prospecting tooling.

- Strong cross-functional relationship-building skills.

**What We Offer**

- Competitive compensation that may include equity.

- Retirement and Employee Stock Purchase Plans.

- Flexible paid time off.

- Comprehensive benefit plans covering medical, dental, vision, life, and disability.

- Family services that include fertility benefits and equal paid parental leave.

- Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend.

- A curated in-office employee experience.

- Opportunities to give back to your community.

## Skills

### Required
- B2B sales
- outbound sales
- SaaS
- Salesforce
- prospecting tooling
- cross-functional relationship-building

### Nice to have
- Financial services or fintech industry experience
- selling across multiple verticals

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/braze/jobs/8213913?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)