# Motor Claims Handler CH3

**Company**: Davies
**Location**: Liverpool
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Insurance
**Industry**: Insurance

**Apply**: https://davies.pinpointhq.com/en/postings/e4a83ff0-02c1-4864-8e7f-5e4b1c28427d?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_887bba65-104

## Description

Be the expert. Drive results. Make an impact.

Are you an experienced Motor Claims Handler ready to take ownership of your own caseload and make a real difference? We’re looking for a confident, detail-driven professional to manage pre-litigated motor claims (up to £25,000 reserve) from inception through to settlement.

If you thrive in a fast-paced environment, enjoy negotiating strong outcomes, and want to mentor and support others along the way , this could be your next move.

## The Role

As a Motor Claims Handler, you’ll manage a varied caseload of pre-litigated motor claims, including personal injury, from inception to settlement. Ensuring every case is handled efficiently, professionally, and with exceptional service standards. You’ll play a key role in delivering results , not just for clients, but for the wider team.

## Key Responsibilities

- Managing a caseload of pre-litigated motor claims (including PI) from inception to settlement

- Handling claims within and outside the MOJ Portal (Stages 1 & 2)

- Working within the predictive costs regime

- Negotiating settlements to achieve strong commercial outcomes

- Ensuring accurate data input and file maintenance

- Communicating clearly and confidently with clients

- Supporting colleagues to maintain consistently high service levels

- Acting as a technical referral point for team members

- Mentoring and supporting new starters

- Conducting file audits where required

## Skills, Knowledge & Expertise

You’ll ideally bring:

- Experience handling motor PI claims under the predictive costs regime

- Strong knowledge of the MOJ Portal (Stages 1 & 2)

- Solid pre-litigation experience

- Experience handling claims outside the MOJ and predictive cost regime

- Previous mentoring experience (desirable)

- Strong working knowledge of Microsoft Word, Excel, and email

- Excellent attention to detail

- Confident negotiation skills

- Outstanding communication skills

- Strong organisational abilities

- A collaborative mindset and willingness to support others

## Benefits

- Davies Incentive Plan

- 25 days holiday per year which increases with level of service (opportunity to buy & sell 3 days)

- Simply Health Care Cash Plan

- WeCare – 24/7 online GP, mental health support and virtual wellbeing covering a whole host of topics to do with health, mental health, wellbeing & healthy living and financial & legal wellbeing

- Death In Service – after 1 years’ service

- Pension Contribution based 5% Employee / 3% Employer

- Employee Resource Groups

- Employee Volunteering Programme

- Cycle to Work Scheme*

- Tech Scheme*

- Season Ticket Loan*

- Gym Flex*

- Access to Online Discount Sites

- Discounted Gourmet Society Membership

- Discounted Tickets for Merlin Attractions nationwide

- Discounts at local retail outlets

*after successfully completing probation

## Skills

### Required
- MOJ Portal
- predictive costs regime
- Microsoft Word
- Excel
- communication skills
- organisational abilities

### Nice to have
- mentoring experience

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Source: [Apply at davies.pinpointhq.com](https://davies.pinpointhq.com/en/postings/e4a83ff0-02c1-4864-8e7f-5e4b1c28427d?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)