# IT Program Manager

**Company**: International Rescue Committee (IRC)
**Location**: London
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $88,277 - $103,222/yr; £49,598 - £60,040/yr
**Category**: IT
**Industry**: Non-Profit

**Apply**: https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/London-UK/IT-Program-Manager_JR00005371?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8864e698-165

## Description

The International Rescue Committee (IRC) is seeking an IT Program Manager to manage the digital platforms behind one of the world's leading humanitarian organizations. As IT Program Manager, you will directly enable the fundraising that funds life-saving programs for displaced communities across the globe.

You will be a core member of our Project Management team, working across a modern MarTech ecosystem , including donation and e-commerce platforms (Fundraise Up, Springboard), our website (Drupal), Salesforce CRM, Databricks, email marketing (Pardot), and SMS platforms (Mobile Commons, Mogli). You will own the delivery of enhancements, integrations, and new capability launches that keep the IRC's digital supporter experience best-in-class.

Responsibilities:

- Drive end-to-end program delivery: Own the full lifecycle of multiple concurrent MarTech initiatives , from scope definition and roadmap planning through to launch and post-delivery review.

- Champion Agile ways of working: Serve as Scrum Master for your project and product teams , coaching on Agile principles, facilitating sprint planning, standups, retrospectives, and reviews, and proactively removing blockers to keep delivery on track.

- Keep stakeholders informed and aligned: Prepare clear, timely status reports covering scope, milestones, risks, and budget.

- Manage budgets and vendors: Oversee budget tracking and vendor invoicing for your portfolio.

- Lead business analysis activities: Work with the team to define and track functional and technical requirements, document current and future state processes, and coordinate testing activities.

- Manage risk proactively: Maintain risk registers and mitigation plans.

- Shape the roadmap: Partner with Product Managers to build out product and project roadmaps that reflect both business priorities and technical realities.

Requirements:

- 3-6 years of experience in IT project or program management, ideally across e-commerce systems, donation platforms, website CMS, or other Marketing Technology.

- A strong track record of delivering multiple concurrent projects on time and within budget.

- Hands-on experience with Agile methodologies (Scrum, SAFe, or similar).

- Experience using project management tools such as Jira or Monday.com.

- Excellent stakeholder management and communication skills - comfortable engaging with variety of project collaborators from developers to executives.

- Strong analytical and problem-solving skills, with the ability to synthesize data and drive decision-making.

- High levels of organization, initiative, and the ability to work independently in a distributed and fast-paced environment.

Nice to have:

- Experience with any of the platforms in scope: Fundraise Up, Springboard, Drupal, Salesforce, Pardot, Databricks.

- Familiarity with non-profit fundraising, digital marketing, or supporter engagement processes.

- Experience managing third-party vendors and project budgets.

- Knowledge of SDLC methodologies (Waterfall and Agile).

- Proficiency in Microsoft Excel, PowerPoint, and Visio for producing high-quality project artifacts.

Benefits:

- Standard office working environment.

- Currently the team is working in a hybrid model with one day per week in the office (unless the employee’s location is outside of NYC or London).

- This role may require working remotely full or part time.

- Some domestic or international travel depending on portfolio and project needs.

- UK-based candidates will need to work at a modified schedule of 12 PM - 8 PM at least 3 days a week.

Compensation: (US Pay Range: $88,277 - $103,222/yr; UK Pay Range: £49,598 - £60,040/yr)

## Skills

### Required
- Agile methodologies
- Project management
- Stakeholder management
- Communication skills
- Analytical skills

### Nice to have
- Fundraise Up
- Springboard
- Drupal
- Salesforce
- Pardot
- Databricks
- Microsoft Excel
- PowerPoint
- Visio

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Source: [Apply at theirc.wd1.myworkdayjobs.com](https://theirc.wd1.myworkdayjobs.com/en-US/External_Careers/job/London-UK/IT-Program-Manager_JR00005371?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)