# Senior Delivery Manager (Ref: 23791)

**Company**: HM Courts and Tribunals Service
**Location**: Stafford, West Midlands
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: GBP 42,914 - 53,081 per year
**Category**: Operations
**Industry**: Government & Public Sector

**Apply**: https://www.jobsgopublic.com/job/senior-delivery-manager-ref-23791-113221?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_884433ab-793

## Description

We are seeking a Senior Delivery Manager to join our Digital Technology Services (DTS) team. As a Senior Delivery Manager, you will be a Scrum Master at heart with a strong focus on delivery. You will be accountable for the effective delivery of complex, high-risk products and services.

**Key Responsibilities:**

- Build and maintain teams, ensuring they are motivated, collaborating and working well

- Identify obstacles and help the team to overcome them

- Facilitate the delivery flow of a team, managing the pace and tempo

- Focus the team on what is most important to the delivery of products and services

- Encourage and facilitate continuous improvement of the delivery team

- Coach and mentor both team members and others to apply the most appropriate agile and lean tools and techniques

- Identify and compare the best processes or delivery methods to use

- Work with contracted suppliers and manage stakeholders' expectations

- Actively address internal and external risks, issues and dependencies including where ownership exists outside the team

**Skills & Experience:**

- You can use a continuous approach to planning, forecasting, estimating, managing uncertainty, metrics and measurements, contingency planning and road mapping.

- You have Team management experience leading and developing a digital delivery team.

- You are able to communicate with others in a clear, honest and enthusiastic way to build trust.

- You ensure everyone clearly understands and owns their roles, responsibilities and priorities, ensuring timely quality outcomes are delivered.

**Essential Criteria:**

- Can recognize when something does not work and encourage a mindset of experimentation

- Adapt and reflect, be resilient and have the ability to see outside of the process

- Use a blended approach depending on the context

- Measure and evaluate outcomes

- Know how to help teams to manage and visualize outcomes

- Have had experience in applying Agile principles in practice, can identify and compare the best framework or delivery methods and tools to use

- Can facilitate difficult discussions within the team or with diverse senior stakeholders

- Manage delivery products and services at different phases and understands how the needs of the team and the product vary across the stages of the product life cycle

**Benefits:**

- Salary: £42,914 - £53,081 per year

- Access to learning and development

- A working environment that supports a range of flexible working options to enhance your work life balance

- A working culture which encourages inclusion and diversity

- A Civil Service pension with an employer contribution of 28.97%

- Annual Leave

- Public Holidays

- Season Ticket Advance

## Skills

### Required
- Agile
- Scrum
- Team Management
- Communication
- Problem-solving

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Source: [Apply at jobsgopublic.com](https://www.jobsgopublic.com/job/senior-delivery-manager-ref-23791-113221?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)