# Principal AI Platform Operations Engineer

**Company**: Western Governors University
**Experience**: senior
**Job type**: full-time
**Salary**: $202,000.00 - $313,000.00
**Category**: Engineering
**Industry**: Education

**Apply**: https://wgu.wd5.myworkdayjobs.com/en-US/External/job/Raleigh-NC/Principal-AI-Platform-Operations-Engineer_JR-025961?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_883305bd-4a8

## Description

We are seeking a Principal AI Platform Operations Engineer to join our team. This role is responsible for setting the long-term AI operations and platform vision and strategy for WGU.

**Primary Responsibilities:**

- Defines the multi-year AI operations and platform technical vision and strategy for WGU, aligned to organizational mission and emerging technological opportunity.

- Establishes the foundational reference architectures and engineering principles that govern how AI/ML systems are deployed, operated, and governed across the organization.

- Leads the evaluation and adoption of frontier AI operations paradigms, tooling, and infrastructure.

- Drives the most complex, highest-stakes AI operations programs in the organization.

- Advises executives on AI operations strategy, risk, and investment priorities.

- Defines AI operations governance including responsible AI standards, model risk management, security, cost accountability, and compliance frameworks for the organization.

- Identifies and incubates emerging operational capabilities.

- Serves as the primary external technical spokesperson for WGU's AI operations work.

- Designs and evolves the team's operating model, hiring criteria, competency framework, and engineering culture.

- Develops Staff, Senior, and II-level engineers through technical mentorship, sponsorship, and organizational knowledge-building programs.

**Qualifications:**

- Master's Degree in Computer Science, Software Engineering, Data Science, Machine Learning, Math, Physics, or a related field.

- 7+ years of hands-on experience deploying and operating ML/AI systems in production at scale.

- Recognized expertise across the full spectrum of AI operations: deployment, platform engineering, observability, reliability engineering, governance, and LLMOps/MLOps at enterprise scale.

- Ability to define and communicate multi-year technical strategy.

- Deep expertise in frontier AI operations practices and the ability to assess, adapt, and productionize emerging techniques at organizational scale.

**Benefits:**

- Salary range: $202,000.00 - $313,000.00 per year

- Bonuses

- Medical, dental, vision, telehealth and mental healthcare

- Health savings account and flexible spending account

- Basic and voluntary life insurance

- Disability coverage

- Accident, critical illness and hospital indemnity supplemental coverages

- Legal and identity theft coverage

- Retirement savings plan

- Wellbeing program

- Discounted WGU tuition

- Flexible paid time off

- 11 paid holidays

- Up to 12 weeks of parental leave

## Skills

### Required
- AI operations
- platform engineering
- observability
- reliability engineering
- governance
- LLMOps/MLOps
- Machine Learning
- Data Science
- Computer Science

### Nice to have
- Databricks
- AWS
- infrastructure-as-code
- container orchestration
- EdTech
- enterprise AI governance
- MLOps/LLMOps tooling

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Source: [Apply at wgu.wd5.myworkdayjobs.com](https://wgu.wd5.myworkdayjobs.com/en-US/External/job/Raleigh-NC/Principal-AI-Platform-Operations-Engineer_JR-025961?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)