# Team Lead, Fraud Investigations (Cash & Banking)

**Company**: Wealthsimple
**Location**: Remote (Canada)
**Work arrangement**: remote
**Experience**: senior
**Job type**: contract
**Salary**: CA$68K - CA$85K
**Category**: Operations
**Industry**: Finance

**Apply**: https://jobs.ashbyhq.com/wealthsimple/9eca265c-eff0-4012-9492-eb19a8388b4b?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/team-lead-fraud-investigations-cash-and-banking-87cadddd-f78/

## Description

Wealthsimple is looking for a Team Lead, Fraud Investigations (Cash & Banking) to join their Security & Risk CXO Group. The successful candidate will provide first-line supervision of Investigators to mitigate risks at Wealthsimple. The role involves leading the weekend Cash & Banking fraud team, overseeing investigations into outgoing money movement fraud and deposit fraud, and championing cross-institutional fraud recovery efforts.

Responsibilities:

- Lead the weekend Cash & Banking fraud team, with ownership of investigation quality, Service Level Agreements (SLAs), and recovery outcomes

- Oversee investigations into outgoing money movement fraud, including wires, Interac e-Transfers, cross-border payments, and bank drafts

- Oversee investigations into deposit fraud, including mobile deposit fraud, altered and counterfeit cheques, EFT, and direct deposit fraud

- Review and action Ops Sign Off requests in a timely manner

- Act as the weekend escalation point for urgent fraud events, scams in progress, and large-value transactions

- Champion cross-institutional fraud recovery efforts by building relationships with partner financial institutions

- Manage day-to-day production for the shift, including ticket prioritization and team updates

- Provide subject matter expertise on current and emerging fraud typologies

- Collaborate cross-functionally with Product, Risk, AML, Legal, and Operations teams to strengthen fraud controls

Requirements:

- Bachelor's Degree or equivalent work experience

- 2+ years specialized experience in fraud investigations, preferably in a financial institution or payment processor environment

- Hands-on experience investigating both money movement fraud and deposit fraud

- 2+ years experience in a supervisory or lead role managing a team handling fraud investigations

- Strong understanding of Canadian banking and payment regulations

- Sound judgment under pressure and the confidence to make decisions independently

- Proficiency in data analysis to identify fraud patterns and evaluate control effectiveness

- Exceptional verbal and written communication skills

Nice to Have:

- Experience with real-time payments or after-hours fraud coverage

- Experience leading fraud recovery efforts with other financial institutions

- Bilingual, fluent in both English and French

Benefits:

- Top-tier health benefits and life insurance

- Long-term group savings with employer match

- 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year

- 90 days away: work outside Canada for up to 90 days per year

- Employee resource groups

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## Skills

### Required
- fraud investigations
- Canadian banking and payment regulations
- data analysis
- SQL
- verbal and written communication
- French

### Nice to have
- real-time payments
- after-hours fraud coverage
- fraud recovery efforts
- bilingual

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/wealthsimple/9eca265c-eff0-4012-9492-eb19a8388b4b?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)