# Hardware Product Manager, Consumer Commerce **Company**: OpenAI **Location**: San Francisco **Work arrangement**: hybrid **Experience**: senior **Job type**: Full time **Salary**: $347K - $385K **Category**: Marketing **Industry**: Technology **Wikidata**: https://www.wikidata.org/wiki/Q124605186 **Apply**: https://jobs.ashbyhq.com/openai/3a345731-3f47-4f0a-b693-9fca8ac53f76?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_872c1f49-2ab ## Description ## Compensation The base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. The salary range for this position is $347K – $385K, with generous equity, performance-related bonuses for eligible employees, and the following benefits: - Medical, dental, and vision insurance for you and your family, with employer contributions to Health Savings Accounts - Pre-tax accounts for Health FSA, Dependent Care FSA, and commuter expenses (parking and transit) - 401(k) retirement plan with employer match - Paid parental leave (up to 24 weeks for birth parents and 20 weeks for non-birthing parents), plus paid medical and caregiver leave (up to 8 weeks) - Paid time off: flexible PTO for exempt employees and up to 15 days annually for non-exempt employees - 13+ paid company holidays, and multiple paid coordinated company office closures throughout the year for focus and recharge, plus paid sick or safe time (1 hour per 30 hours worked, or more, as required by applicable state or local law) - Mental health and wellness support - Employer-paid basic life and disability coverage - Annual learning and development stipend to fuel your professional growth - Daily meals in our offices, and meal delivery credits as eligible - Relocation support for eligible employees - Additional taxable fringe benefits, such as charitable donation matching and wellness stipends, may also be provided. ## About the Team The Marketing team at OpenAI contributes to the broader mission of ensuring responsible and widespread adoption of artificial intelligence. The team develops and executes strategies that drive awareness, engagement, and usage for OpenAI’s products and platform amongst core audiences. ## About the role As the Product Manager for OpenAI's consumer hardware ecommerce platform, you will manage the product roadmap and be accountable for the business impact and customer success of the ecommerce experience used to discover, purchase and service OpenAI's consumer hardware products. ## Responsibilities - Set the vision, roadmap, and direction for OpenAI's consumer hardware ecommerce platform. - Think globally about the total business and how to best support organizational priorities and growth. - Lead the planning, scoping, and prioritization of projects to achieve goals. - Define and guide the roadmap for a unified commerce experience that brings together consumer hardware purchases and software subscriptions. - Gather requirements, determine features, write product specifications, refine feedback, help write test plans, manage the backlog, and ship quickly. - Build strong partnerships with marketing, operations, customer support, finance, legal, and engineering teams to define and drive successful execution of roadmap initiatives and achievement of performance targets. - Represent the team with partners and senior company leaders to align resources and prioritization. - Foster an environment that enables engineering teams to move quickly while maintaining a high standard for quality. - Utilize technology, tools, and operational knowledge to successfully implement projects that drive growth, while advocating for technical and platform investments that improve the customer experience. - Assess the impact of technical changes to the ecommerce experience and make decisions based on customer experience, business impact, operational considerations, and engineering capacity. ## Requirements - 6+ years of ecommerce product management experience. - Robust understanding of ecommerce best practices and strong consumer intuition, with a curiosity for what motivates online behavior. - Ability to both operate at a strategic level and dive deep into technical details and complexity with ease. - Demonstrated experience using customer insights and data analytics to inform product strategy, roadmap decisions, and user experience improvements. - Excellence in building consensus with a diverse group of partners across functions. - Strong customer empathy and experience shaping product direction based on customer needs. - Bonus: experience managing commerce experiences for consumer hardware products, subscription businesses, or integrated hardware/software offerings. ## Skills ### Required - ecommerce product management - customer insights - data analytics - product strategy - roadmap decisions - user experience improvements - building consensus - customer empathy ### Nice to have - experience managing commerce experiences for consumer hardware products - subscription businesses - integrated hardware/software offerings --- Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/openai/3a345731-3f47-4f0a-b693-9fca8ac53f76?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)