# Customer Activation Manager \| Strategic Enterprise

**Company**: Ramp
**Location**: New York, NY, NY
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: Full time
**Salary**: $190K - $290K
**Category**: Sales
**Industry**: Finance

**Apply**: https://jobs.ashbyhq.com/ramp/f330ccd7-59f5-4032-82b0-4448482769e4?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_87226603-646

## Description

## Compensation

The total OTE for this role ranges from $211K to $290K for NYC/SF locations, and $190K to $261K for nationwide locations, with a 70/30 or 75/25 split, respectively, and offers equity.

## About Ramp

Ramp automates financial transactions for over $275B in annualized spend across 85,000+ companies, enabling functions such as authorizing payments, flagging risk, categorizing spend, and closing books.

## About the Role

As a Customer Activation Manager in Ramp's Strategic Enterprise team, you will transform how companies manage their finances, focusing on workflow adoption and measurable business outcomes.

### Responsibilities

- Lead enterprise customers through transformation journeys, driving workflow adoption and measurable business outcomes.

- Develop and implement change management strategies for each account.

- Communicate Ramp's impact in financial terms relevant to CFOs and Controllers.

- Manage executive-level stakeholders and maintain C-suite relationships.

- Utilize AI tools daily for customer interactions, data synthesis, and risk identification.

- Help customers adopt Ramp's agentic finance capabilities.

- Collaborate with Account Executives and Technical Consulting for seamless implementations.

### Must-Haves

- Experience in enterprise change management within complex organizations.

- Daily use of AI tools as a habitual part of work processes.

- Ability to communicate financial impact and business cases to CFOs.

- Technical acumen for conversations with Product and Engineering teams.

- 7+ years of experience in enterprise customer success or implementations.

### Nice-to-Haves

- Experience with agentic workflow adoption.

- Depth in finance domain, particularly with FP&A, accounting software ecosystems, or CFO-adjacent workflows.

- Demonstrated commercial impact through metrics.

- Background in AI-first or AI transformation companies.

- High-growth or startup experience.

## Benefits

- Flexible PTO

- Centralized home-office equipment ordering

- Health and wellness stipend

- Budget for intra-office travel

- Weekly coffee stipend

- Additional benefits vary by location, including health insurance, retirement plans, parental leave, and more.

## Skills

### Required
- enterprise change management
- AI fluency
- financial impact communication
- technical acumen
- workflow adoption

### Nice to have
- agentic workflow experience
- finance domain depth
- demonstrated commercial impact
- background at an AI-first or AI transformation company
- high-growth or startup experience

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/ramp/f330ccd7-59f5-4032-82b0-4448482769e4?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)