# Production Manager

**Company**: Solus Canada
**Location**: Cambridge, ON
**Work arrangement**: onsite
**Experience**: senior
**Job type**: full-time
**Salary**: $110,000 to $130,000
**Category**: Operations
**Industry**: Automotive

**Apply**: https://aviva.wd1.myworkdayjobs.com/en-US/External/job/Cambridge/Production-Manager---Aviva-AutoCare-Centre_R-173944?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_86f8bcf4-398

## Description

We are seeking an experienced and passionate Production Manager to lead our Cambridge, Ontario operation. This is an opportunity for a proven collision repair leader to make a meaningful impact by shaping the performance, culture, and customer experience within a state-of-the-art repair centre.

**Responsibilities**

### Operations & Quality

- Lead and oversee all day-to-day production activities within the facility.

- Manage repair workflow, production schedules, parts procurement and resource allocation to maximize efficiency and throughput.

- Identify and remove operational roadblocks that impact cycle times, productivity, and customer satisfaction.

- Maintain strong quality control processes to ensure repairs meet the highest standards.

- Ensure vehicle repairs are completed on time and in accordance with quality standards, OEM procedures, and industry regulations.

- Champion a repair-first philosophy while maintaining exceptional repair quality.

### Team Leadership & Development

- Recruit, lead, coach, and develop a high-performing team of technicians and support staff.

- Foster a culture of accountability, engagement, collaboration, and continuous improvement.

- Conduct regular performance discussions, development planning, and succession planning activities to help team members achieve their full potential.

- Lead by example and create an environment where safety, respect, and inclusivity are top priorities.

### Customer Experience

- Ensure every customer receives a seamless and professional repair experience.

- Support the team in resolving customer concerns and escalations effectively.

- Collaborate with internal stakeholders to continuously improve service delivery and customer satisfaction.

### Business Performance

- Share accountability for the overall financial performance of the centre.

- Monitor key operational and business performance metrics and make data-driven decisions.

- Identify opportunities to improve efficiency, reduce costs, and enhance profitability.

- Manage inventory and resources to support uninterrupted operations.

### Health, Safety & Compliance

- Promote and maintain a culture of safety throughout the facility.

- Ensure compliance with all legislative, environmental, and company requirements.

- Maintain equipment, tools, and facilities to support safe and efficient operations.

- Stay current on industry trends, repair technologies, and best practices.

**Requirements**

- Minimum 5 years of management experience within the collision repair industry.

- Demonstrated success leading production, operations, or collision repair teams.

- Strong knowledge of collision repair processes, workflow management, quality standards, and repair methodologies.

- Exceptional leadership, coaching, and team development skills.

- Strong business and financial acumen with an ability to drive operational results.

- Excellent customer service and relationship management capabilities.

- Strong communication, problem-solving, and decision-making skills.

- Highly organized with the ability to manage multiple priorities in a fast-paced environment.

- Post-secondary education in Business, Automotive Management, or a related field is considered an asset.

- Valid driver's licence. Proficiency in Body Shop Connect and Mitchell repair center systems is highly desirable.

**Benefits**

- The salary band for this position is $110,000 to $130,000.

- Competitive annual salary

- Performance-based bonus opportunity

- Medical and dental benefits

- Group retirement savings options

- Competitive vacation package

- Professional development and education assistance

- Career growth opportunities within a growing organization

- Company-provided uniforms for applicable roles

- State-of-the-art equipment and technology

- Modern employee amenities, including on-site showers and break areas

- A clean, safe, and collaborative workplace

## Skills

### Required
- collision repair
- leadership
- team development
- business management
- customer service

### Nice to have
- Body Shop Connect
- Mitchell repair center systems

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Source: [Apply at aviva.wd1.myworkdayjobs.com](https://aviva.wd1.myworkdayjobs.com/en-US/External/job/Cambridge/Production-Manager---Aviva-AutoCare-Centre_R-173944?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)