# Senior People Specialist - Services

**Company**: Mastercard
**Location**: Purchase, New York
**Experience**: senior
**Job type**: full-time
**Salary**: $98,000 - $152,000 USD
**Category**: Human Resources
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Purchase-New-York/Senior-People-Specialist---Services_R-290653-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_86d007aa-cb9

## Description

Mastercard is seeking a Senior People Specialist to support execution of critical people priorities across its Services business. This role provides a unique opportunity to gain deep exposure to the People Business Partner (PBP) craft, support a rapidly evolving technology business, and operate in a highly visible space with senior executives.

**Responsibilities**

- Own timely execution of day-to-day People Strategy deliverables for the Services business, ensuring exceptional follow-through and partnership with PBPs and business stakeholders.

- Manage cyclical people processes (Talent, Compensation, Performance Calibration, Organizational Health Inputs) with strong attention to detail, anticipating needs and ensuring readiness across leaders and teams.

- Serve as the operational anchor for the PBP team,driving clarity, timelines, coordination, and quality in deliverables.

- Act as a proactive contributor to the People Specialists community by identifying opportunities for continuous process improvement and enhancing operational efficiency through innovative tools, automation, and AI-enabled interventions.

**Strategic Project & Program Management and Support**

- Support organizational effectiveness and change initiatives, including structure design, transitions, and leadership team enablement.

- Help build executive-ready materials, narratives, and analyses for executive People Business Partners and leaders.

- Manage discreet, sensitive workstreams with high confidentiality and sound judgment.

**Data, Insights & Reporting**

- Conduct analysis across headcount, cost, attrition, hiring, talent, and engagement data to translate findings into actionable insights for PBPs and business leaders.

- Partner with People Analytics and Finance teams to prepare data packs, track key metrics, and proactively surface trends.

- Support position management, organizational modeling, and headcount planning.

**Communication & Stakeholder Experience**

- Draft clear, compelling communications for leaders, employees, and partners.

- Coordinate communication workflows and support experience design for major people initiatives.

- Ensure HR systems (Workday, dashboards, portals) are leveraged effectively and consistently.

**Team & EVP Support**

- Provide operating leverage to EVP, People Business Partner including preparing Services rollup materials, synthesizing updates across stakeholders and functional areas, and driving actions to closure.

- Act as an extension of the EVP to help ensure coordination, alignment, and transparency across the Services PBP team.

- Partner closely with peers to ensure seamless delivery across workstreams.

**Requirements**

- Demonstrated ability to manage multiple priorities at speed while maintaining high-quality output.

- Strong critical thinking skills and a data-driven approach to problem solving.

- Comfortable operating in fast-paced, matrixed, and evolving environments.

- Excellent written and verbal communication skills, including preparing materials for senior audiences.

- Ability to anticipate needs, raise risks early, and drive clarity and alignment across stakeholders.

- Ability to manage projects to deadlines across regional teams.

**Technical Skills**

- Strong proficiency with Excel and comfort working with data (pivot tables, trend analysis, modeling).

- Comfort or experience with AI Tools like Co-Pilot.

- Experience with Workday strongly preferred; ability to learn and master new HR tools quickly.

## Skills

### Required
- Excel
- data analysis
- problem solving
- communication
- project management
- AI Tools
- Workday

### Nice to have
- Experience with Workday
- AI Tools like Co-Pilot

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Source: [Apply at mastercard.wd1.myworkdayjobs.com](https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Purchase-New-York/Senior-People-Specialist---Services_R-290653-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)