# Managing Consultant, Specialised Product Delivery (Research Solutions) – Advisors Research Center (ARC)

**Company**: Mastercard
**Location**: Kuala Lumpur, Malaysia
**Experience**: senior
**Job type**: full-time
**Category**: Consulting
**Industry**: Finance

**Apply**: https://mastercard.wd1.myworkdayjobs.com/en-US/CorporateCareers/job/Kuala-Lumpur-Malaysia/Managing-Consultant--Specialised-Product-Delivery--Research-Solutions----Advisors-Research-Center--ARC-_R-290118?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
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## Description

Mastercard's Data & Services organization is a key differentiator, providing services that help customers grow through expertise, data-driven insights, and execution. The Advisors Research Center (ARC) is a global research capability that provides primary and secondary research support across quantitative and qualitative methodologies.

The Managing Consultant, SPD (Research Solutions) is responsible for driving end-to-end scoping, proposal development, vendor engagement, and delivery governance for ARC market research engagements. This role acts as a central "connector" across stakeholders to translate needs into structured research scopes, delivery plans, and portfolio reporting.

Responsibilities:

- Serve as a primary point of contact for inbound research needs coming from Pre-Sales and Sales team members

- Translate stakeholder objectives into structured research approaches

- Coordinate inputs from delivery teams and stakeholders to develop proposals aligned to engagement objectives and constraints

- Run feasibility checks and manage RFQ/RFP-style exchanges with external vendors

- Coordinate vendor updates and internal alignment on next steps to progress execution

- Support project governance and "ways of working"

- Maintain reporting views and dashboards used for ongoing business visibility

- Contribute to internal enablement and workshop materials describing ARC's engagement model

Required Skills & Competencies:

- 8+ years of experience in research-related agency

- Research operations & program management

- Commercial/ vendor management

- Contracting coordination

- Analytics & reporting

- Collaboration & documentation

- Familiarity with financial services, payments, retail, technology or other data-rich industries

## Skills

### Required
- research operations
- program management
- commercial management
- vendor management
- contracting coordination
- analytics
- reporting
- collaboration
- documentation

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