# Commercial Account Manager

**Company**: HP, Inc.
**Location**: Mumbai, Maharashtra
**Experience**: mid
**Job type**: full-time
**Category**: Sales
**Industry**: Technology

**Apply**: https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Mumbai-Maharashtra-India/Commercial--account-Manager_3161924-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_861db9ee-2c1

## Description

This role is responsible for handling intricate client challenges adeptly, leveraging cross-functional collaboration and advanced problem-solving skills.

The Commercial Account Manager builds strong client relationships, implements margin recovery strategies, and stays updated on industry trends.

**Responsibilities**

- Owns and coordinates account plans for larger strategic commercial accounts, focusing on value and/or volume portfolio management and selling a range of the organisation's offerings.

- Works with pre-sales and inside sales to participate in deal pursuit and with internal teams such as marketing, product development, and customer service to deliver comprehensive solutions and address customer needs effectively.

- Builds and maintains strong relationships with commercial clients, develops a core understanding of their unique business needs and challenges.

- Implements margin recovery activities and strategies in full ownership depending on account coverage.

- Engages effectively to improve win rates on selective deals.

- Reviews and designs sales policies and strategies to achieve sales targets and objectives for the assigned business segment.

- Manages account planning process through scheduled reviews and updates, identifies and builds growth opportunities, upselling, and cross-selling to the clients.

- Updates opportunities in pipeline tools and processes, recommends, and implements pipeline management practices.

- Provides support to clients and addresses any concerns or issues they may have in a timely and effective manner.

- Acts as the main point of contact for clients, ensuring a smooth and positive customer experience.

- Stays updated on industry trends, market dynamics, and competitors' activities to better serve clients and identify potential business opportunities.

**Education & Experience**

- Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

- Typically has 4-7 years of work experience, preferably in account management, tele sales, product specialty (computers, printers, servers, storage), or a related field or an advanced degree with 3-5 years of work experience.

**Preferred Certifications**

- Certified Technology Sales Professional (CTSP)

**Knowledge & Skills**

- Business Development

- Business To Business

- Cash Handling

- Cash Register

- Cold Calling

- Conflict Resolution

- Customer Relationship Management

- Inside Sales

- Marketing

- Merchandising

- Outside Sales

- Product Knowledge

- Sales Development

- Sales Management

- Sales Process

- Sales Prospecting

- Sales Territory Management

- Salesforce

- Selling Techniques

- Upselling

**Cross-Org Skills**

- Effective Communication

- Results Orientation

- Learning Agility

- Digital Fluency

- Customer Centricity

## Skills

### Required
- Business Development
- Business To Business
- Cash Handling
- Cash Register
- Cold Calling
- Conflict Resolution
- Customer Relationship Management
- Inside Sales
- Marketing
- Merchandising
- Outside Sales
- Product Knowledge
- Sales Development
- Sales Management
- Sales Process
- Sales Prospecting
- Sales Territory Management
- Salesforce
- Selling Techniques
- Upselling
- Effective Communication
- Results Orientation
- Learning Agility
- Digital Fluency
- Customer Centricity

### Nice to have
- Certified Technology Sales Professional (CTSP)

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Source: [Apply at hp.wd5.myworkdayjobs.com](https://hp.wd5.myworkdayjobs.com/en-US/ExternalCareerSite/job/Mumbai-Maharashtra-India/Commercial--account-Manager_3161924-1?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)