# Product Manager, Toast Ticketing

**Company**: Toast
**Location**: Remote, USA
**Work arrangement**: remote
**Experience**: senior
**Job type**: full-time
**Salary**: A$190,000-$304,000 USD
Zone B$165,000-$264,000 USD
Zone C$149,000-$238,000 USD
**Category**: Product Management
**Industry**: Technology

**Apply**: https://job-boards.greenhouse.io/toast/jobs/8263078?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8616f390-c6e

## Description

We're looking for a Principal Product Manager to own Toast Ticketing end to end. Ticketing is in open beta: any restaurant on Tables Plus can turn it on themselves, guests buy tickets on the restaurant's public booking page, and the host scans them in at the door.

Responsibilities:

- Own the ticketing roadmap and strategy from open beta to general availability to scale

- Run the weekly build loop with engineering: framing problems, deciding what ships each week and why, and measuring results

- Learn where early customers get value and where they get stuck, and use that to decide what to double down on and what to drop

- Carry commercialization with GTM and leadership: pricing and packaging recommendations, rep enablement, and the funnel from enabled to first event to repeat seller

- Keep live customers healthy: enablement, tax configuration edge cases, and payment issues, owning escalations directly until a support motion exists

- Own the numbers the business runs on: restaurants selling tickets, ticket sales, and fee revenue

Requirements:

- 8+ years of product management experience, including owning a product or major product area and its results

- You've taken an early product from first customers to product-market fit and meaningful growth

- You can point to product decisions that came directly from time spent with customers

- You've owned a revenue product end to end: pricing conversations, GTM partnership, and executive communication, not just a backlog

- You pull your own numbers, set goals up front, and let the data change your mind

- You use AI tools regularly in your work and can explain specifically how

- You write and speak clearly for technical and non-technical audiences

## Skills

### Required
- AI tools
- product management
- pricing conversations
- GTM partnership
- executive communication

### Nice to have
- payments
- commerce
- ticketing
- marketplace products
- restaurant or hospitality tech experience
- SQL or similar tools

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/toast/jobs/8263078?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)