# Talent Acquisition Manager - Operations

**Company**: Lendable
**Location**: London
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Category**: Human Resources
**Industry**: Finance

**Apply**: https://jobs.ashbyhq.com/lendable/12cb77a0-cfca-4af8-a4f3-71d2c12e6743?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_85f19505-c32

## Description

## About Lendable

Lendable is on a mission to build the world's best technology to help people get credit and save money. We're building one of the world’s leading fintech companies and are off to a strong start:

- One of the UK’s most exciting unicorns with a team of over 800 people

- Among the fastest-growing tech companies in the UK

- Profitable since 2017

- Backed by top investors including Balderton Capital and Goldman Sachs

- Loved by customers with the best reviews in the market (4.9 across 10,000s of reviews on Trustpilot)

So far, we’ve rebuilt the Big Three consumer finance products from scratch: loans, credit cards and car finance. We get money into our customers’ hands in minutes instead of days.

We’re growing fast, and there’s a lot more to do: we’re going after the two biggest Western markets (UK and US) where trillions worth of financial products are held by big banks with dated systems and painful processes.

## Join us if you want to

- Take ownership: you are trusted to make decisions that drive a material impact on the direction and success of Lendable from day 1

- Work in small teams of exceptional people: Lendies are relentlessly resourceful. We challenge the status quo to solve problems and find smarter solutions

- Build the best technology in-house: we use new data sources, machine learning and AI to make machines do the heavy lifting

## The role

We’re looking for a Talent Manager to join our growing team. You’ll have end-to-end ownership of hiring across the Operations function, covering a mix of roles including Complaints, Fraud, Financial Crime and Customer Operations teams as well as Managing a small team of Talent Partners within Operations. Working closely with hiring managers to build strong, consistent pipelines in a high-volume, always-on part of the business.

## What you’ll be doing:

- You'll own high-volume hiring end-to-end, building repeatable processes that keep pipelines moving fast without sacrificing candidate or hiring manager experience.

- You'll thrive as a business partner to leaders, guiding stakeholder conversations and influencing decisions with data, insight, and empathy.

- You'll navigate a scaling, fast-paced environment, adapting your process as volume and priorities shift.

- You'll take a tech-forward approach to the role, using AI and automation to streamline our hiring processes and continuously raise the bar on how we work.

- You think creatively about sourcing, finding untapped channels and talent pools.

- You have an analytical and strategic mindset, using historical data to forward-plan pipeline needs.

- You're skilled at spotting bottlenecks and re-shaping hiring processes to keep conversion efficiency high at every stage.

## What we offer:

- Real impact - see your work directly shape the trajectory of our company. Every hire you make here is a game-changer.

- Growth - join and learn from driven, smart teammates who push for better, daily.

- High agency - you’ll own your projects end-to-end, have a genuine seat at the table, and make meaningful decisions that matter,no red tape, just results.

- Low ego - we value humility, transparency, and the willingness to listen. No politics, just mutual respect and shared wins.

- Best of both - we’re a financially solid fintech with a start-up mentality. Enjoy the stability and resources alongside the pace, autonomy, and fun of a scrappy challenger brand.

## What we’re looking for:

- You've line managed a small team of Talent Partners previously whilst also having individual contributor responsibilities.

- Previous experience hiring Operations roles or a managing high-volume recruitment.

- You have excellent stakeholder management skills, with the ability to build strong relationships and push back, when needed, to drive positive outcomes for the business.

- You're data driven, you leverage analytics to improve hiring every day and are comfortable reporting on process and outcomes.

- You have excellent written and verbal communication. You tailor your message to the audience, get buy-in and build trust at all levels.

- You have experience adopting AI into your every day workflows.

- You've worked in fast paced, scale up organisations and are comfortable with flexing to support area's outside of your core remit.

## Interview process:

- Screening stage- 15 minute online cognitive assessment followed by a 30 minute Talent screen.

- Team interview - 45 minute interview with a member of the Talent team.

- Take home assignment - 3-5 working day deadline

- Final Onsite interview - 45 minute interview to present your take home assignment with the Talent team and a 30 minute Leadership interview with our VP of People / Chief of Staff.

## Life at Lendable

- Winning team: the opportunity to scale up one of the world’s most successful fintech companies

- Flexible working: flexible approach tailored to each role. Hybrid roles require three days in-office weekly; fully remote roles include regular opportunities for in-person connection through socials and off-sites

- Socials & connection: opportunities and events to come together, socialise, and get to know each other beyond the office walls

- Health coverage: support for your physical and mental wellbeing, including private health cover

- Retirement & savings: long-term financial wellbeing through retirement savings plans

- Employee referral programme: earn a competitive bonus when you refer successful new team members

- Office meals & snacks: enjoy a fully stocked kitchen, plus complimentary lunches prepared by in-house chefs on in-office days at select locations

- Sustainable commuting: cycle-to-work and electric vehicle salary sacrifice schemes available in select locations

## Skills

### Required
- talent acquisition
- operations
- recruitment
- AI
- automation
- data analysis
- stakeholder management

### Nice to have
- line management
- team leadership
- fast-paced environment
- scale-up organisation

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Source: [Apply at jobs.ashbyhq.com](https://jobs.ashbyhq.com/lendable/12cb77a0-cfca-4af8-a4f3-71d2c12e6743?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)
