# Domestic Logistics Customer Service Agent

**Company**: Expeditors
**Location**: Hawthorne, CA
**Experience**: entry
**Job type**: full-time
**Salary**: $20-$30 per hour
**Category**: Logistics & Supply Chain
**Industry**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000160306540-domestic-logistics-customer-service-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/domestic-logistics-customer-service-agent-8583601e-490/

## Description

We take care of our employees, and they take care of our customers! Become a member of a global community!

The international logistics industry relies on companies like Expeditors to keep global trade moving. At Expeditors, you'll find a professional, friendly environment that prioritizes customer service and innovation.

As a Domestic Logistics Customer Service Agent in our Transcon department, you'll ensure the proper and timely movement of freight and information while providing exceptional customer service.

**Major Duties and Responsibilities:**

- Manage smooth and timely freight process flow

- Accurately and timely enter data into our operating system

- Track and trace Transcon files as needed

- Use Workflows on a daily basis

- Dispatch shipments on time and communicate with customers

- Arrange domestic shipments for customers, meeting service standards

- Build strong relationships with service providers

- Comply with regulations, internal policies, and customer requirements

- Identify areas for efficiency improvements

- Follow customer standard operating procedures

- Meet KPI standards

**Qualifications:**

- High School Degree or equivalent

- Pass a background check

- Legally authorized to work in the United States

- No future sponsorship for employment visa required

- Fluent in English (written and verbal)

- Ability to work overtime and commute to Hawthorne, CA

- Basic mathematical skills and comfort with numbers

- Professional business environment experience

**Desired Qualifications:**

- Associate's or Undergraduate Degree

- Computer skills (Word, Excel, PowerPoint)

- Multi-tasking and prioritization abilities

- Proactive and analytical mindset

- Strong organizational and interpersonal skills

- Effective communication and problem-solving skills

- Reliability and strong work ethic

**Benefits:**

- Paid Vacation, Holiday, Sick Time

- Health Plan (Medical, Prescription Drug, Dental, Vision)

- Life and Long Term Disability Insurance

- 401(k) Retirement Savings Plan

- Employee Stock Purchase Plan

- Training and Personnel Development Program

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- English
- basic mathematical skills
- computer skills

### Nice to have
- Associate's or Undergraduate Degree
- multi-tasking
- analytical mindset
- strong organizational skills
- effective communication skills

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000160306540-domestic-logistics-customer-service-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)