# Administrator

**Company**: Biffa
**Location**: Cardiff, Wales
**Work arrangement**: onsite
**Job type**: full-time
**Category**: Operations
**Industry**: Waste Management
**Wikidata**: https://www.wikidata.org/wiki/Q4904749

**Apply**: https://apply.workable.com/j/6AA639FF5D?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_8583001b-db5

## Description

We're seeking a highly organised and proactive Administrator to join our Hazardous Waste Site team at Waterside business park in Cardiff. As Site Administrator, you will play a key support role in ensuring accurate administration, maintaining compliance records, and delivering excellent customer service.

Responsibilities:

- Confirm work undertaken daily to support revenue generation

- Scan and upload site paperwork to the central system each day

- Input data accurately to produce hazardous waste returns and maintain site compliance

- Manage incoming telephone calls professionally, providing an excellent customer experience

- Maintain site filing systems to company standards

- Contact customers to confirm vehicle attendance appointments

- Produce weekly, monthly and quarterly reports to support operational and compliance requirements

- Work closely with Customer Service and Regional Operations teams to resolve queries and ensure information is accurate and up to date

- Support the Site Manager with any other reasonable administrative duties as required

Essential requirements:

- GCSEs (or equivalent) in Maths and English

- Strong administration experience in a busy office environment

- Confident using Microsoft Office, particularly Excel

- Excellent organisational skills with the ability to prioritise workloads and meet deadlines

- Strong communication skills, both written and verbal

- Professional telephone manner with a customer-focused approach

- High level of accuracy and attention to detail

- Willingness to learn, develop and adapt to business needs

Desirable requirements:

- A Levels (or equivalent)

- Experience within the hazardous waste or waste management industry

- Knowledge of hazardous waste documentation and relevant legislation

- Full UK Driving Licence

Benefits:

- Ongoing career development, training and coaching

- Competitive salary

- Generous pension scheme

- Retail and leisure discounts

- Holiday and travel discounts

- Life cover

## Skills

### Required
- administration
- Microsoft Office
- Excel
- organisational skills
- communication skills
- customer service

### Nice to have
- A Levels
- hazardous waste experience
- waste management industry knowledge
- UK Driving Licence

---

Source: [Apply at apply.workable.com](https://apply.workable.com/j/6AA639FF5D?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)