# Air Import Agent

**Company**: Expeditors
**Location**: Paranaque, Metro Manila
**Experience**: entry
**Job type**: full-time
**Category**: Logistics & Supply Chain
**Industry**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000159763552-air-import-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/air-import-agent-856c868d-1e1/

## Description

We take care of our employees, and they take care of our customers! Become a member of a global community!

The international logistics industry is an integral piece of the global trade puzzle; we make the world go round. Global supply chain management is what we do, and at the heart of Expeditors you will find professionalism, leadership, and a friendly environment, all of which foster an innovative, customer service-based approach to logistics.

**Scope of Position** Ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Air Import Department.

**Major Duties and Responsibilities**

- Ensure smooth and timely freight process flow

- Ensure accurate and timely data entry into our operating system

- Track and trace Air Import files as required

- Use Workflows on daily basis

- Ensure timely delivery of freight to customers for Import shipments

- Ensure documents are timely sent to customer or broker for customs purposes

- Ensure accurate and timely client and Service Providers billing

- Interact with our customers in arranging their international shipments, meeting customer service standards

- Contribute to maintain strong relationships with suppliers (airlines, trucking companies, and others)

- Meet compliance at all times to regulations

- Understand department process flow, constantly looking for areas of improved efficiency

- Ensure all customers' standard operating procedures are followed and updated

- Meet KPI standards, as per the company procedures

- Overseas communications, timely responses to emails and requests (internal and external)

**QUALIFICATIONS**

- 6 months to 1 year related experience and/or training; or equivalent combination of education and experience

- Understanding of air documentation process a plus

- Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to obtain positive results

- Pro-active, strong organisational skills

- Good computer skills (Excel, Word, PowerPoint)

- Fluent in English

**ADDITIONAL INFORMATION** Expeditors offers excellent benefits:

- Paid Vacation, Holiday, Sick Time

- Health Plan: Medical Insurance (including immediate dependent)

- Life Insurance

- Employee Stock Purchase Plan

- Training and Personnel Development Program

- Growth opportunities within the company

- With provision of 26 days Work-from-Home Set-up per year.

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## Skills

### Required
- English
- Excel
- Word
- PowerPoint
- organisational skills
- interpersonal skills

### Nice to have
- air documentation process

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000159763552-air-import-agent?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)