# Trainee Manager - 32hr

**Company**: Lush
**Location**: Doncaster
**Work arrangement**: onsite
**Job type**: Full-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://lush.pinpointhq.com/en/postings/66aafb81-4613-40f4-81d1-a3516d03594c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_850c38e9-821

## Description

Diversity matters at Lush, a partly employee-owned, family-run company that prioritizes putting more back into the world than it takes.

As a Trainee Manager, your main focus will be assisting in delivering exceptional customer service and creating memorable experiences.

Key responsibilities include:

- Collaborating with the store manager to build a team that shares a passion for making every customer interaction a delightful experience.

- Supporting the store manager in building connections within the local community, with other businesses, and charity organizations.

- Contributing to a positive environment where each visit goes beyond a transaction.

- Playing a role in creating and executing 'top box' goals for the store and your team.

- Assessing progress towards these objectives and helping shape the team structure for optimal performance.

- Recruiting and upskilling team members to meet the store's needs.

The ideal candidate will have:

- A genuine passion for delivering exceptional customer service.

- Management skills to navigate difficult conversations, set and manage expectations, and support your management team.

- Strong verbal communication skills to share business messages throughout the store.

Benefits include:

- Holiday allowance

- 50% discount on Lush products and spa treatments

- Discretionary and profit-based bonus

- Pension scheme

- Day off for weekday birthdays

- Cycle to work scheme

- Discounted rail and bus season tickets

- Employee assistance programme

- 6 months of full pay for parental leave

- Enhanced paternity leave

- Flexible working arrangements

- Access to employee-led Community Networks

## Skills

### Required
- Customer Service
- Management Skills
- Teamwork
- Communication

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Source: [Apply at lush.pinpointhq.com](https://lush.pinpointhq.com/en/postings/66aafb81-4613-40f4-81d1-a3516d03594c?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)