# Experience Research Intern

**Company**: Adobe
**Work arrangement**: hybrid
**Experience**: entry
**Job type**: internship
**Salary**: $38.00 - $51.00 hourly
**Category**: Research
**Industry**: Technology

**Apply**: https://adobe.wd5.myworkdayjobs.com/en-US/external_experienced/job/San-Jose/XMLNAME-2027-Intern---Experience-Researcher_R172996?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_84d66e18-69e

## Description

As an Experience Research Intern on the Workplace Digital Experiences team, you'll help Adobe find out what tools, technology, and spaces its sales and customer-facing teams need to build strong customer relationships.

You'll lead a UX research project with Adobe's sales and customer-facing teams around the world, including international markets, and turn what you learn into clear personas and needs. Your findings will help leaders decide where to invest.

**Responsibilities**

- Plan and lead a research study, from research questions and recruiting through a final readout with leaders across Technology Services and Sales.

- Conduct interviews, observation sessions, and a survey with sellers, solution consultants, and the teams who host customers.

- Partner with a data analyst to compare what people tell you with usage and service data.

- Build journey maps and personas, then turn them into a ranked list of opportunities, including concepts to test in Lab82.

- Use Qualtrics, Miro, AI tools, and Adobe products to plan, analyze, and share your research.

**Requirements**

- Currently enrolled full-time and pursuing a Bachelor's or Master's degree in Human-Computer Interaction, Information Science, Cognitive Science, Psychology, Anthropology, Design, or a related field, with an expected graduation date of December 2027 to June 2028.

- Ability to participate in a full-time internship between May and September.

- Experience with qualitative research methods such as interviews, contextual inquiry, and synthesis.

- Experience crafting journey maps, personas, or similar research outputs.

- Familiarity with survey design and basic quantitative analysis.

- Clear writing and speaking skills, including turning research into stories that help people make decisions.

- Curiosity and comfort working through open-ended problems with people across teams.

- Interest in using AI tools to plan, analyze, and share research.

**Benefits** Adobe offers comprehensive benefits programs, including:

- Competitive salary

- Opportunities for growth and development

- Collaborative and dynamic work environment

## Skills

### Required
- Qualtrics
- Miro
- AI tools
- Adobe products
- UX research
- qualitative research methods
- journey maps
- personas
- survey design
- quantitative analysis

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Source: [Apply at adobe.wd5.myworkdayjobs.com](https://adobe.wd5.myworkdayjobs.com/en-US/external_experienced/job/San-Jose/XMLNAME-2027-Intern---Experience-Researcher_R172996?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)