# Retail Store Manager (Rookwood Commons & Pavilion)

**Company**: Squishable
**Location**: Cincinnati, Ohio
**Work arrangement**: onsite
**Experience**: mid
**Job type**: full-time
**Salary**: $24.00–$27.00 per hour
**Category**: Retail
**Industry**: Retail

**Apply**: https://job-boards.greenhouse.io/squishable/jobs/4734869005?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_849a83c9-995

## Description

Squishable is a close-knit team of designers, artists, pop-culture fanatics, and lovers of all things adorable. Together we create the cutest, cuddliest (and sometimes downright unusual) plush and lifestyle products in the world. With the millions-strong Squishable fan community cheering us on (and a lot of cupcakes, coffee, and karaoke) we make people say “awww.” Our offices are in a sunny SoHo loft in NYC and in downtown Washington, DC.

As a Retail Store Manager at Squishable, you will oversee the daily operations of the store and be accountable for its sales performance, its team, and its standards. You will be a natural-born leader who loves the store experience, passionate, driven, and highly organized, with a desire to bring happiness to people’s lives.

### Responsibilities

- Lead, motivate, and develop the store team, including hiring, onboarding, and ongoing training

- Set and execute business strategies for the store in partnership with the Regional Manager

- Open and close the store (at times on your own) and take responsibility for accurate day-start and day-end cash handling

- Ensure accurate inventory levels and punctual restocking of merchandise on the floor

- Maintain a high standard of merchandise presentation

- Maintain enthusiasm and motivation in the store, and ensure a fun and memorable environment

- Support all types of POS transactions and customer inquiries

- Adhere to all company policies, practices, and safety standards

### Qualifications

- 2–3 years of retail management experience in a high-volume, fast-paced, challenging, and creative customer-facing environment

- 2–5 years of customer service experience

- Passion for people! A dynamic and engaged leader with a passion for empowering, inspiring, motivating, teaching, and developing team members

- Exceptional organizational and communication skills, with the ability to balance priorities and deliver results in a fast-paced, ever-changing, and highly entrepreneurial environment

- Feedback is a gift! Able to receive and provide constructive feedback and recognition to every team member, so we keep an open and transparent culture of high-performance standards

- High emotional intelligence, with the ability to work with and manage diverse teams by being empathetic, intuitive, self-motivated, and driven

- Teams win! A team player who fosters a collaborative and engaged team environment

- Willing to work a flexible schedule, including early mornings, nights, overnights, weekends, and holidays as needed

- Proficient with Microsoft Office Suite or related software

- Able to transport stock as required, including lifting cartons up to 25 lbs.

- Must be 18 or older

### Compensation

The pay range for this position is $24.00–$27.00 per hour.

### Benefits & Perks

- 100% employer-paid health insurance

- 100% employer-paid short- and long-term disability insurance

- 100% employer-paid life insurance

- Affordable vision and dental insurance

- 18 days of PTO per year, plus 2 floating holidays

- 401(k) with employer match

- Generous employee discount

## Skills

### Required
- retail management
- customer service
- Microsoft Office Suite
- leadership
- communication
- organisational skills

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/squishable/jobs/4734869005?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)