# Scrum Master

**Company**: Aviva Canada
**Location**: Markham
**Work arrangement**: hybrid
**Experience**: senior
**Job type**: full-time
**Salary**: $100,000 to $125,000
**Category**: Insurance
**Industry**: Insurance

**Apply**: https://aviva.wd1.myworkdayjobs.com/en-US/External/job/Markham/Scrum-Master_R-174734?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_84850d3f-a4a

## Description

Aviva Canada is seeking a highly motivated Scrum Master with strong Agile delivery, business, and technical acumen. As a Scrum Master, you will create an environment for teams to succeed within agreed scope, schedule, budget, quality, and governance expectations.

**Responsibilities**

- Facilitate effective Scrum events, including Sprint Planning, Daily Scrum, Sprint Review, Sprint Retrospective, and Backlog Refinement.

- Enable reliable sprint planning and delivery by supporting clear Sprint Goals, capacity planning, estimation, and alignment of sprint commitments to the integrated delivery plan.

- Drive transparency through meaningful reporting, monitoring and communicating delivery progress using relevant measures.

- Remove impediments and manage dependencies, identifying blockers early and escalating material impediments within 24 hours.

- Coach the team and Product Owner, reinforcing Scrum accountabilities, Agile principles, and effective backlog management.

- Maintain Jira discipline and data quality, ensuring Epics, user stories, tasks, defects, dependencies, estimates, statuses, and sprint data are current and accurate.

- Manage risks, issues, and expectations, maintaining visibility of risks, assumptions, issues, and dependencies.

- Promote collaboration and resolve conflict, building open communication across the team, Product Owner, technical partners, stakeholders, and dependent teams.

- Support governance and compliance, helping the team work in alignment with Aviva Agile standards and the Aviva Change Framework.

- Champion continuous improvement, turning retrospective outcomes and delivery insights into specific improvement actions.

**Requirements**

- A Scrum Master certification such as Professional Scrum Master (PSM) or Certified ScrumMaster (CSM).

- Demonstrated experience as a Scrum Master supporting software or technology delivery teams in a complex organization.

- Practical knowledge of Scrum, Kanban, Agile planning, estimation, flow, metrics, dependency management, and continuous improvement.

- Experience using Jira to manage backlogs, sprints, workflows, delivery data, and team-level reporting.

- Strong facilitation, communication, stakeholder management, conflict resolution, and influencing skills.

- Ability to interpret delivery data, identify patterns, ask effective questions, and translate insights into practical actions.

- Experience working within delivery governance, risk management, and change-control expectations.

- Experience delivering in the insurance industry is required; Guidewire experience is preferred.

**What you'll get**

- The salary band for this position ranges from $100,000 to $125,000.

- Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

- Outstanding Career Development opportunities.

- Competitive vacation package with the option to purchase 5 extra days off per year.

- Employee driven programs focused on gender, LGBTQ+, origins, diversity, and inclusion.

- Corporate wellness programs to support employees' physical and mental health.

- Employee discount on home and auto insurance (where applicable).

- Hybrid flexible work model.

## Skills

### Required
- Scrum Master certification
- Agile delivery
- Jira
- Scrum
- Kanban
- Agile planning
- estimation
- flow
- metrics
- dependency management
- continuous improvement
- facilitation
- communication
- stakeholder management
- conflict resolution
- influencing

### Nice to have
- Guidewire

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Source: [Apply at aviva.wd1.myworkdayjobs.com](https://aviva.wd1.myworkdayjobs.com/en-US/External/job/Markham/Scrum-Master_R-174734?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)