# Sales Associate

**Company**: Coach
**Location**: Hongkong, Hong Kong SAR
**Job type**: part-time
**Category**: Retail
**Industry**: Retail

**Apply**: https://tapestry.wd108.myworkdayjobs.com/en-US/Tapestry_Careers/job/Hongkong-Hong-Kong-SAR-Hk-Landmark-North-Mens---Coach/Sales-Associate_JR20402?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_845847f2-f8e

## Description

We are seeking a Sales Associate to join our team at Coach, Hongkong, Hong Kong SAR (Hk Landmark North Mens - Coach). As a member of the Tapestry family, we are part of a global house of brands committed to stretching what’s possible.

The Sales Associate is the front-line ambassador of the Coach brand. You will deliver an elevated, personalized shopping experience, meet personal and store sales goals, and support daily store operations. This role blends luxury-retail service, omni-channel selling, and team collaboration to drive brand loyalty and revenue.

**Key Responsibilities**

- Represent Coach as a brand ambassador, adhering to the Coach Guide to Style and Service standards.

- Build lasting client relationships through personalized styling, product expertise, and fashion advice.

- Drive sales through cross-selling, upselling, and tailored recommendations.

- Utilize mobile POS, clienteling tools, and social selling platforms (including short-form video) to capture data and encourage repeat purchases.

- Develop and execute personal sales plans; meet or exceed individual and team KPIs.

- Source new customers, maintain relationships, and follow up to close sales.

- Maintain high energy on the floor, manage multiple customers, and adapt selling techniques to business needs.

- Complete daily operational tasks (cash wrap, inventory processing, replenishment, visual merchandising) while maintaining service standards.

- Keep sales floor and stockroom clean, organized, and stocked; follow retail policies, POS, and asset protection procedures.

- Process transactions efficiently (purchases, returns, exchanges, online pickups).

- Support inventory cycles: receive shipments, stock shelves, and manage product movement.

- Assist teammates in functional areas as required.

- Foster a collaborative, trust-based environment; encourage team performance.

- Participate in brand initiatives, training programs, and inclusion activities.

- Welcome feedback, adapt behaviors, and maintain a calm, professional demeanor.

**Required Qualifications**

- 1+ years of sales experience (luxury retail preferred); knowledge of fashion trends and competitors.

- Experience with POS operation, basic computer proficiency (iPad/laptop, Mobile POS), walkie-talkie use, ability to read price/release sheets.

- Strong English proficiency.

- Ability to work in a fast-paced environment.

- Luxury retail background, social media savvy, experience with live-stream shopping or video demos, clienteling and data acquisition skills (Preferred).

Schedule: Ability to work a flexible schedule to meet business needs,including nights, weekends, peak busy season, and high-traffic retail days (including, but not limited to, public holidays).

## Skills

### Required
- POS operation
- basic computer proficiency
- English language

### Nice to have
- luxury retail background
- social media savvy
- live-stream shopping or video demos
- clienteling and data acquisition skills

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Source: [Apply at tapestry.wd108.myworkdayjobs.com](https://tapestry.wd108.myworkdayjobs.com/en-US/Tapestry_Careers/job/Hongkong-Hong-Kong-SAR-Hk-Landmark-North-Mens---Coach/Sales-Associate_JR20402?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)