# Consultant - Learning & Development

**Company**: SWIGGY
**Location**: Bengaluru, KA
**Experience**: senior
**Job type**: full-time
**Category**: Human Resources
**Industry**: Consulting

**Apply**: https://jobs.smartrecruiters.com/SWIGGY/6000000001518805-consultant-learning-development?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_844fde57-abb

## Description

As a Full-Time L&D Consultant – Category Management at Swiggy Instamart, you will serve as an embedded capability specialist and instructional architect within the Instamart business unit.

Your principal mission is to drastically reduce Time-to-Productivity (TTP) for new hires across Category Manager (CM), Associate Category Manager (ACM), and Buyer roles, while continuously upskilling existing teams on complex commercial topics.

**Detailed Responsibilities & Key Deliverables**

- **Strategic Training Needs Analysis (TNA) & Competency Mapping**

- Partner with Category VPs, Senior Category Managers, and HR leadership to map operational skill gaps across distinct verticals.

- Conduct ongoing job-task and competency gap analyses to establish clear proficiency standards.

- Align training objectives directly with key business outcome metrics.

- **Curriculum Architecture & Functional Playbook Development**

- Design, build, and continuously refine functional learning playbooks, interactive micro-learning modules, and digital reference guides.

- Develop comprehensive training tracks covering core quick-commerce capabilities.

- **Facilitation, Onboarding Bootcamps & Coaching**

- Design and lead high-touch onboarding bootcamps for new category team members.

- Establish and run "Train-the-Trainer" (TTT) programs.

- Facilitate interactive workshops and real-play negotiation clinics.

- **Learning Analytics & Business Impact Assessment**

- Deploy Kirkpatrick’s 4-Level Evaluation Model to continuously monitor program effectiveness.

- Maintain data-driven L&D dashboards tracking key performance indicators.

- Execute periodic refresher assessments and cohort-level gap analyses.

**Qualifications & Requirements**

- Educational Background: Bachelor’s or Master’s degree in Business Administration (MBA), Human Resource Development, Organizational Psychology, or a related discipline.

- Professional Experience: 4 to 8 years of proven experience in Learning & Development, Capability Building, or Functional Training.

- Functional Domain Knowledge: Deep practical understanding of retail merchandising, category management processes, vendor negotiations, assortment strategies, and financial metrics.

- Instructional Methodology: Mastery of adult learning principles, instructional design models, and performance-support tool creation.

- Analytical & Technical Proficiency: Strong ability to interpret business metrics using Excel and BI reporting tools.

- Stakeholder Management: Proven track record of building trust and driving alignment with senior executives and functional leaders.

## Skills

### Required
- Learning & Development
- Capability Building
- Functional Training
- Instructional Design
- Adult Learning Principles
- Business Administration
- Organizational Psychology
- Retail Merchandising
- Category Management
- Vendor Negotiations
- Assortment Strategies
- Financial Metrics
- Excel
- BI Reporting Tools

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/SWIGGY/6000000001518805-consultant-learning-development?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)