# Supply Chain Systems Support Analyst

**Company**: Anduril Industries
**Location**: Costa Mesa, California
**Experience**: mid
**Job type**: full-time
**Salary**: $77,000-$130,000 USD
**Category**: Operations
**Industry**: Manufacturing

**Apply**: https://job-boards.greenhouse.io/andurilindustries/jobs/5262513007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_83afcdbc-6c5

## Description

Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology.

As a Supply Chain Systems Support Analyst, your primary responsibility is to respond to reported supply chain system incidents submitted by internal stakeholders across Anduril's global supply chain user base.

## Responsibilities

### Triage, Troubleshooting & Incident Resolution

- Serve as the critical bridge between supply chain operations and digital supply chain systems (ERP, PR apps) identifying and resolving software issues that impact supply chain efficiency.

- Monitor intake of reported software problems across multiple supply chain platforms and triage based on urgency, impact, and scope.

- Conduct root cause analysis by observing actual supply chain processes and how they interact with digital systems to identify disconnects between software functionality and operational needs.

- Escalate to engineering support when required and provide clear operational context to software development teams about supply chain realities and downstream impacts.

- Develop workarounds and best practices that accommodate both system limitations and supply chain requirements, minimizing disruption to ongoing operations.

- Proactively identify potential unreported problems by regularly analyzing system data patterns, monitoring supply chain KPIs, and reviewing process adherence across platforms.

### Cross-Functional Problem Solving & Systems Thinking

- Step into high-priority problems that span multiple teams and systems, bringing structure to ambiguity and driving resolution without waiting for clear ownership or prescribed solutions.

- Project manage across large, cross-functional groups of stakeholders,leading meetings, managing communications, and driving alignment toward solutions amid challenging deadlines and moving milestones.

- Support system implementations, upgrades, and migrations by leading user acceptance testing, developing training materials, and championing change management across the organization.

- Propose targeted improvements to existing workflows and system configurations that enhance the end-user experience and reduce recurring support needs.

## Requirements

- Bachelor's Degree in Supply Chain Management, Industrial Engineering, Information Systems, Business Analytics, or a related field.

- 2+ years of experience in supply chain systems, technical support, ERP/MRP administration, business systems analysis, or a related operations/technology role, with hands-on experience in one or more supply chain platforms (e.g., SAP, Oracle, NetSuite, Coupa, or similar).

- Hands-on debug expertise with integrated enterprise systems, including ERP, MRP, WMS, PLM, or procurement platforms.

- Functional understanding of core supply chain concepts, processes, and terminology (sourcing, procurement, inventory, payment) and how they relate to software tools and data objects.

- Demonstrated ability to multitask competing support demands in a fast-paced environment while maintaining quality and attention to detail.

- History of collaborative engagement with software engineers and cross-functional technical teams.

- Self-driven and proactive.

- Comfortable communicating broadly: presenting findings and recommendations to leadership, facilitating discussions across technical and non-technical audiences, and documenting solutions clearly.

- Must be a U.S. Person due to required access to U.S. export controlled information or facilities.

## Benefits

Anduril offers top-tier benefits for full-time employees, including comprehensive, competitive benefits packages.

## Skills

### Required
- Supply Chain Management
- Industrial Engineering
- Information Systems
- Business Analytics
- ERP
- MRP
- WMS
- PLM
- procurement platforms

### Nice to have
- Warehouse Management Systems (WMS)
- Procurement Software/Tools
- system integration tools
- APIs
- middleware platforms

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Source: [Apply at job-boards.greenhouse.io](https://job-boards.greenhouse.io/andurilindustries/jobs/5262513007?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)