# New Neighbor Success Lead **Company**: Flow **Location**: Miami **Work arrangement**: onsite **Experience**: mid **Job type**: full-time **Category**: Sales **Industry**: Real Estate **Apply**: https://jobs.lever.co/flowlife/9da247a6-54df-42d5-a155-a58e4033907e?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply **Canonical**: https://yubhub.co/jobs/job_8341b3e5-81d ## Description About the Company At Flow, we're reimagining what it means to live, work, and connect. We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home. About the Role The New Neighbor Success Lead plays a central role in guiding prospective residents through every stage of the Flow experience, from initial exploration to the moment they move into their new home. Using a thoughtful blend of data insights, human judgment, and Flow’s proprietary technology, this role ensures that every individual or family discovers how Flow’s conscious communities can support their personal journey. ## Responsibilities: - Conduct personalized discovery conversations using Flow’s technology to assess each client’s needs, preferences, and timeframes. - Articulate and tailor housing solutions across Flow’s portfolio. - Direct prospects to alternative Flow properties when this better aligns with their lifestyle, budget, or timeline. - Enjoy selling & negotiating within a tech augmented sales process that affords more autonomy and accountability - Own the full on-site sales motion, including tours, demonstrations, presentations, and closing. - Maintain accountability for personal workflows & outcomes using Flow’s proprietary selling suite. - Participate in product trainings, user testing, pilot programs, and feedback sessions. - Provide structured input into technology roadmaps through tour notes, insights, and real-world observations. - Represent Flow in relationships with local realtors, influencers and events that match well with Flow’s Brand ethos. ## Ideal Background: - Strong consultative sales approach with the ability to diagnose needs and recommend solutions. - High degree of professional judgment, autonomy, and comfort making decisions independently. - Tech-forward mindset; confident using CRM systems, dashboards, automation, and workflow tools. - Exceptional communication, presentation, and interpersonal skills. - Ability to analyze data signals and adapt approaches to individual client situations. - Collaborative orientation with comfort engaging cross-functional partners. - Resilient, proactive, and committed to the Flow mission of human flourishing. - 3+ years in consultative sales, hospitality, real estate, customer experience, or a related field preferred. - Experience with autonomy in contract negotiation or professional-level decision-making is strongly preferred. - Real estate or housing experience is beneficial but not required. ## Additional Information Benefits We take care of our people so they can do their best work. - Health and Wellness Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits. On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings. - Time Off PTO and paid holidays. - Financial 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits. - Life at Flow Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch. ## Skills ### Required - consultative sales - CRM systems - dashboards - automation - workflow tools - communication - presentation - interpersonal skills - data analysis - problem-solving ### Nice to have - real estate - customer experience - hospitality - negotiation - contract management --- Source: [Apply at jobs.lever.co](https://jobs.lever.co/flowlife/9da247a6-54df-42d5-a155-a58e4033907e?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)