# Product Operations Manager

**Company**: S&P Global
**Experience**: senior
**Job type**: full-time
**Salary**: $110,000 to $149,000
**Category**: Product Management
**Industry**: Technology

**Apply**: https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/Houston-TX/Lead--Product-Operations_331005-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/jobs/job_82facfd7-302

## Description

The Product Operations team at S&P Global drives operational excellence and strategic execution across the company's Geoscience, Engineering, and Upstream Data Science software portfolio. You will play a critical role in the company's SaaS transformation journey while maintaining its position as a trusted partner for energy industry professionals globally.

**Responsibilities and Impact:**

- Design and implement best-in-class operating cadence across the ~$100M+ software portfolio, including standardized development workflows, release governance, and comprehensive performance frameworks.

- Serve as the connective tissue between Product, Engineering, Commercial, and Customer Success teams, leading quarterly business reviews and driving accountability against portfolio OKRs.

- Support the critical transition from legacy desktop software to cloud-native SaaS platforms, partnering with Product Management and Engineering on release velocity and usage-based pricing models.

- Create structured mechanisms to capture and prioritize insights from Technical Advisors, Customer Support, and Commercial teams, translating feedback into actionable product improvements.

- Operationalize product launches across global markets, ensuring strong alignment between product positioning, pricing, and packaging strategies.

- Drive scalable AI and advanced analytics integration across the multi-product portfolio, supporting data-driven product investment decisions.

**Requirements:**

- 8+ years of experience in Product Operations, Product Management, Strategy, or Business Operations roles.

- Proven experience in enterprise software or SaaS environments with demonstrated ability to operate effectively in complex, cross-functional organizations.

- Strong analytical and financial acumen, including expertise with SaaS metrics such as ACV, ARR, NRR, churn analysis, and unit economics.

- Experience building and implementing operating models, executive dashboards, performance frameworks, and execution processes.

- Exceptional communication and presentation skills with executive-level presence.

**Preferred Qualifications:**

- Experience in energy, geoscience, or engineering software markets with familiarity of subsurface workflows.

- Proven track record supporting desktop-to-SaaS platform transformations.

- Exposure to AI/ML-enabled products, advanced analytics platforms, or data science applications.

- Background working with global teams and international customers.

**Compensation/Benefits Information:**

- The anticipated base salary range for this position is $110,000 to $149,000.

- This role is eligible for an annual incentive plan and additional S&P Global benefits.

## Skills

### Required
- SaaS metrics
- product operations
- strategic execution
- cross-functional collaboration
- data-driven decision making
- financial acumen

### Nice to have
- energy
- geoscience
- engineering software
- subsurface workflows
- AI/ML-enabled products
- advanced analytics platforms
- data science applications

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Source: [Apply at spgi.wd5.myworkdayjobs.com](https://spgi.wd5.myworkdayjobs.com/en-US/SPGI_Careers/job/Houston-TX/Lead--Product-Operations_331005-2?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)