# Local Account Manager

**Company**: Expeditors
**Location**: Alajuela, Provincia de Alajuela
**Job type**: full-time
**Category**: Logistics & Supply Chain
**Industry**: Logistics & Supply Chain

**Apply**: https://jobs.smartrecruiters.com/Expeditors/744000155803856-local-account-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply
**Canonical**: https://yubhub.co/job/local-account-manager-82e50a9d-1ab/

## Description

We are looking for a Local Account Manager to support and grow assigned customer accounts by delivering a high level of service, building strong customer relationships, and identifying opportunities for business growth.

In this role, you will serve as a key point of contact for customers, partner closely with internal teams, and help ensure customer requirements are understood and supported effectively.

Key Responsibilities:

- Manage assigned customer accounts and maintain strong day-to-day customer relationships.

- Deliver a high level of customer service and support overall customer satisfaction.

- Identify opportunities to expand business within existing accounts.

- Build relationships across customer organizations beyond the primary point of contact.

- Partner with internal teams to support service delivery and help address customer needs.

- Help identify, communicate, and resolve service issues in a timely manner.

- Maintain accurate customer information, account activity, and follow-up actions.

- Participate in customer meetings and business reviews as needed.

- Support continuous improvement in service, communication, and account management practices.

- Monitor account activity and support reporting and KPIs.

Qualifications:

- Degree in Business, Logistics, Supply Chain, or related field.

- Minimum 2 years of experience in customer retention, account management, business development, logistics, or supply chain.

- Strong leadership, relationship management, and stakeholder engagement capabilities.

- Advanced English proficiency (written and verbal).

- Strategic thinker with strong analytical and problem-solving skills.

- Executive-level communication, presentation, and facilitation skills.

- Proficiency in Excel, Power BI, and PowerPoint to support business analysis.

- Proficiency in leveraging AI-enabled tools.

- Results-oriented professional with a customer-centric mindset and a focus on value creation and growth.

- Experience identifying growth opportunities within existing customer accounts.

- Experience working in a cross-functional service environment.

Benefits:

- Competitive compensation and commission plan.

- Paid vacation and holidays.

- Medical insurance coverage.

- Employee Stock Purchase Plan (ESPP).

- Continuous learning and leadership development.

- Access to AI, business intelligence, and productivity tools.

- Global career opportunities across the Expeditors network.

- Dynamic, collaborative, and growth-oriented culture.

For more fresh new jobs, check out [yubhub.co](https://yubhub.co/).

## Skills

### Required
- English
- Business
- Logistics
- Supply Chain
- Excel
- Power BI
- PowerPoint
- AI-enabled tools

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Source: [Apply at jobs.smartrecruiters.com](https://jobs.smartrecruiters.com/Expeditors/744000155803856-local-account-manager?utm_source=yubhub.co&utm_medium=jobs_feed&utm_campaign=apply)